Administrative Technician

Administrative Technician

The Administrative Technician performs a diverse range of occasionally confidential administrative, technical, and customer service functions that help departments operate efficiently and effectively. Responsibilities include preparing reports, correspondence, forms, and specialized documents; maintaining records, files, and databases; assisting with contracts, grants, invoices, purchase orders, and other administrative processes; and ensuring accuracy and compliance with applicable policies and procedures. This position serves as an important point of contact for residents, employees, vendors, and community stakeholders by responding to inquiries, resolving issues, and providing information in person, by phone, and through email. Additional duties include coordinating meetings, public outreach and engagement activities, managing department communications, supporting software and technology initiatives, processing payments and cash receipts, and organizing departmental records and supplies. A successful candidate may also support boards and commissions, prepare meeting materials and minutes, assist with public records requests, manage website and social media content, and contribute to special projects that support departmental goals and City initiatives.

The ideal candidate is a highly organized and detail-oriented professional who thrives in a fast-paced environment and takes pride in providing exceptional customer service. They possess strong administrative and technical skills, communicate effectively with a wide range of audiences, and can confidently manage multiple priorities while maintaining accuracy and confidentiality. This individual demonstrates sound judgment, initiative, and a commitment to public service, with the ability to prepare clear and professional documents, maintain organized records, support complex projects, and foster positive relationships with residents, staff, vendors, and community partners.

Education/Experience: At least two (2) years of increasingly responsible administrative and technical experience, preferably within a public agency. A high school diploma or equivalent is required, supplemented by college level coursework or specialized training in public administration, or related field.

Licenses/Certifications: Possession of a valid Class C California driver's license with a satisfactory driving record or the ability to get from point to point for meetings, events and trainings.

Benefits: The City provides competitive insurance plans for employees including paid family HMO health, dental and vision coverage, in addition to a $50,000 life insurance policy and longevity incentive opportunities. Also available at the employee's expense are voluntary life, accident, critical illness, cancer/short-term disability insurance options and flexible spending accounts.

Leave Accruals: The City offers the option of a 4/10 or 9/80 alternative work schedule, twelve (12) paid holidays per year and generous leave accruals including: Vacation, Sick, and Personal Leave.

Retirement: The City is a member of the San Bernardino County Employees' Retirement Association (SBCERA) which is reciprocal with CalPERS. The City's retirement formula is 2% @ 55 with prior qualifying public service or effective January 1, 2013 the formula is 2.5% @ 67 for new participants.

City of Big Bear Lake

39707 Big Bear Boulevard Big Bear Lake, California, 92315