Parts Counterperson

Position: Parts Advisor

Reports To: Parts Manager
FLSA Status: Non-Exempt

OUR MISSION

At Schulte Subaru, we are devoted to the idea that every interaction is a chance to make the world a little better. That's why we partner with our local community to make real impacts in the lives around us through kindness and respect. We believe in these things not only because they are good for business, but it's the right thing to do.

OUR BENEFITS

Beyond this incredible culture, employees at Schulte Subaru enjoy competitive pay & benefits including:

• Health, dental and vision insurance
• 401k (with company match)
• Paid time off and holidays
• Employee discounts on new vehicles, products, parts & service
• Basic life insurance (employer paid)
• Short-term disability (employer paid)
• Voluntary legal assistance, employee assistance, pet insurance, home & auto insurance program
• Employer paid training & development opportunities
• Free uniforms
• Free lunch Fridays (Fixed Ops only)

OUR WORK ENVIRONMENT

• At Schulte Subaru we believe our employees and customers should feel special every time they walk in our doors. Kindness is not just a word that we use, but it's the way we do business. We show kindness through our commitment to our community, our commitment to going above and beyond to help others, and our commitment to our employees and customers.
• This position primarily works behind a counter in the parts department. Physical requirements of this role include:
  
  • Ability to lift up to 50 pounds with or without assistance
  • Ability to sit for extended periods of time

This position is scheduled as follows:


M-F 7:30am - 5:00pm

JOB SUMMARY

As a Parts Advisor, your role is essential to the success of the parts department and Schulte Subaru as a whole. You will be responsible for accurately receiving and stocking parts and accessories and ensuring the parts are available for technicians and customers. The Parts Advisor is responsible for answering incoming calls, as well as, greeting guests in a kind, professional manner. You will also be responsible for completing other tasks as assigned by the Parts Manager.

A TYPICAL DAY - JOB FUNCTIONS AND RESPONSIBILITIES

• Answer or refer inquiries of customers, providing price quotes, payment processing, credit authorization, and other information as needed
• Assist service technicians and customers in purchasing needed parts and supplies
• Locate available parts when the dealership is out of stock
• Track all incoming and outgoing parts for the dealership
• Refer to parts manuals to identify exactly the right part(s) for the make, model and year of the vehicles being serviced
• Perform other department duties such as stocking parts, pulling/shipping returns, and warranty scrapping/returning
• Complete weekly bin checks to ensure accuracy of stock and notify Parts Manager of discrepancies between inventory records and shelf quantities
• Assist the parts team and management with other tasks and events as needed

A SUCCESSFUL CANDIDATE HAS...

• Parts counter person experience preferred
• A professional presence in person and over the phone
• Organization and accurate record keeping skills
• Team oriented mindset and positive attitude

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.