Manager, Digital Sales Operations and Client Services

Manager, Digital Sales Operations and Client Services 45603 New York, NY, US, 10036 New York Full-Time On-Site #WeAreParamount on a mission to unleash the power of content… you in? We’ve got the brands, we’ve got the stars, we’ve got the power to achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture. Overview The Manager, Digital Sales Operations & Client Services leads and supports a digital sales support team responsible for the successful execution, management, and billing of digital advertising campaigns. This role serves as a key operational partner to Sales, Brand Studios, Yield, Traffic, and Finance, ensuring advertising campaigns launch on time, meet client specifications, and deliver a high level of service. The Manager acts as both a people leader and subject‑matter expert, advancing operational excellence, process improvement, and team development. Responsibilities include but not limited to Lead, coach, and develop a team of Digital Account Specialists responsible for campaign execution across the pitch‑to‑pay lifecycle Oversee campaign setup, launches, and ongoing delivery, reviewing orders and line‑level details to ensure accuracy, timeliness, and adherence to client requirements Serve as the primary escalation point for complex campaign execution issues, invoice adjustments, and billing discrepancies Collaborate with Sales and Brand Studios to interpret client instructions and ensure custom sponsorship and activation details are clearly communicated and executed Partner cross‑functionally with Sales, Traffic, Yield, Finance, and Operations to evaluate workflows and implement process improvements Manage team workload, coverage models, and resource allocation to support sales priorities and growth opportunities Communicate goals, priorities, and action items through regular team and individual meetings Build strong relationships across the Sales organization and represent the team in broader departmental initiatives Qualifications Bachelor’s degree or equivalent professional experience 4+ years of experience in digital advertising operations, client services, or revenue operations; people management experience preferred Proficient knowledge of digital advertising workflows and agency processes Proven ability to lead, coach, and encourage teams in a dynamic environment Excellent written and verbal communication skills with the ability to influence cross‑functionally Strong organizational, analytical, and problem‑solving skills Proficiency in Microsoft Office, including advanced Excel; working knowledge of Operative, FreeWheel, Google Ad Manager, and Salesforce is a plus. Additional Information Hiring Salary Range: $80,000.00 - 95,000.00. The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. What We Offer Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off. An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams. Opportunities for both on‑site and virtual engagement events. Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace. Explore life at Paramount: Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on‑screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Only messages left for this purpose will be returned. #J-18808-Ljbffr Paramount Pictures