Clinic Manager - San Francisco
Ersilia
Clinic Manager We are looking for a proactive Clinical Sales Manager (m/f/d) to lead our clinic operations. Would you like to be part of our dedicated team? Your core responsibilities: Responsibility for the operational and financial performance of your locations. Leading and developing a growing, diverse team. Communicating the company vision and fostering team motivation. Daily and weekly monitoring of revenue targets and closing rates for sales staff and clinicians. Oversight of clinic budgets and targets, analysis of results, and implementation of optimisation measures. Building trusted relationships with patients and passionately supporting them on their journey to a more confident smile. Ensuring strict adherence to all sales processes and follow-up procedures. Handling escalated patient concerns and complex issues. Coordinating on-site teams including sales, dental assistants, and doctors; managing staffing needs and creating work schedules. Contributing to recruitment, onboarding, structured feedback, and where necessary, offboarding. Ensuring compliance with legal requirements and high hygiene standards. Participating in marketing activities, influencer visits, and photoshoots, including possible social media video content. Delivering an outstanding customer experience and maintaining an impeccable clinic appearance, reflected in a high NPS. Your profile: More than five years of professional experience in a comparable management role. Proven expertise in leading sales teams. Strong leadership skills. Results-oriented and able to work autonomously. Solid knowledge of spreadsheet software (e.g. Excel or Google Sheets). Fluent English (required) #J-18808-Ljbffr
$82.5k - $112.75k
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