HVAC Dispatcher

Benefits: 401(k) Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benjamin Franklin Plumbing and Minuteman Heating & AC are currently seeking a Service Dispatcher who will serve as the main point of contact and communication in the assigning and routing of HVAC Technicians & Plumbers. The ideal candidate will be able to remain calm during stressful situations, have excellent communication skills, and be extremely reliable. This is a mission critical position, and requires some nights and weekends on a rotating schedule. The ability to multi-task is essential, and you must be willing and able to take appropriate action with little supervision. The primary role for this position is ensuring the right Tech/Plumber for the right job, managing the flow of information to & from the Technicians/Plumbers in an accurate and timely fashion, and data entry (permits, report, etc). The ideal candidate will have a minimum of 2 years home services dispatching experience, and a working knowledge of Service Titan software is preferred. Benefit Conditions: Waiting period may apply Pay Frequency: Weekly Work Remotely No This Job Is Ideal for Someone Who Is: Dependable -- more reliable than spontaneous People-oriented -- enjoys interacting with people and working on group projects Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction and enjoys multi-tasking Detail-oriented -- would rather focus on the details of work than the bigger picture High stress tolerance -- thrives in a high-pressure environment Job Type: Full-time Pay: $18.00 - $21.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Paid Holidays Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Work Location: In person