Supervisor, Residential Field Sales

$60k - $65k

Full-time

Wide Open West

Supervisor, Residential Field Sales
Lead. Inspire. Win in the Field.
Are you a natural leader who thrives in a fast-paced, people-first sales environment? Do you enjoy coaching teams, closing deals, and being in the field where the action happens?
At WOW!, we're expanding our broadband footprint and connecting communities with reliable, high-speed internet. We're looking for a Residential Field Sales Supervisor who can inspire teams, drive performance, and lead from the front as we continue growing our network and customer base
This isn't just a sales management job - it's an opportunity to help lead the front lines of a broadband revolution.
What WOW! Offers
Base Salary: $60,000 - $65,000 per year
Plus: Uncapped commissions and performance bonuses
Comprehensive Benefits Package:
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Tuition Reimbursement
Colleague Broadband Discounts
Mileage Reimbursement
Company Cell Phone & iPad, & Sales Tools Provided
What You'll Do
As a Residential Field Sales Supervisor, you'll lead a team of field sales representatives and contractor partners to exceed sales goals while delivering a high-quality customer experience.
Lead & Develop a High-Performing Team
Recruit, interview, and hire top sales talent
Coach and mentor sales representatives through field training and ride-alongs
Conduct ongoing performance reviews and provide constructive feedback
Foster a high-energy, customer-first team culture
Drive Sales Performance
Achieve and exceed established sales quotas and territory goals
Monitor prospecting, closing ratios, and sales productivity metrics
Train teams on product updates, promotions, and sales strategies
Ensure sales quality and focus on retention and churn management
Lead From the Field
Spend approximately 80% of your time in the field coaching and supporting your team
Conduct daily one-on-one training with sales representatives
Monitor installations, cancellations, and order quality to maintain compliance
Collaborate Across the Organization
Work closely with marketing, MDU teams, construction, and operations to support market growth
Lead EdgeOut sales initiatives across cross-functional teams
Report field insights, customer trends, and market conditions to leadership
Maintain Operational Excellence
Ensure compliance with company sales processes and policies
Prepare productivity reports and performance updates
Resolve customer escalations with appropriate internal teams
Who You Are
A motivated leader with a passion for developing people and driving results
Comfortable working in the field and engaging directly with customers and teams
Strong communicator with excellent coaching and leadership skills
Competitive, goal-driven, and resilient in a quota-driven environment
Flexible to work evenings and weekends when customers are home
Qualifications
Bachelor's degree or equivalent experience
3+ years of sales leadership experience with proven results
3+ years of direct-to-consumer field sales experience
Telecommunications, cable, or broadband experience preferred
Experience managing or collaborating with third-party contractor sales teams preferred
Experience with Microsoft Office, Spotio, and ICOMS preferred (can be trained)
Skills That Will Help You Succeed
Field sales coaching and team development
Strong interpersonal communication and leadership
Ability to motivate teams to exceed sales targets
Experience training and mentoring field sales representatives
Ability to manage both team leadership and personal field presence
Working in the Field
This role is highly field-based and requires working outdoors and in neighborhoods within assigned territories.
You must be able to:
Work evenings and weekends when needed
Work outdoors in varying weather conditions
Maintain a valid driver's license and acceptable driving record
Lift up to 50 lbs. occasionally (sales materials, displays, etc.)
Travel to nearby markets as needed
WOW! is an Equal Opportunity Employer / Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Religion / Gender Identity
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

Apply

Vacancy posted 4 days ago

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