Office Manager

Job Description At The Juris Agency, we believe that insurance is about more than just policies—it is about the people behind them. In the heart of Strongsville, Ohio, our office values expertise, kindness, and a genuine desire to help our neighbors navigate life’s uncertainties. We're looking for an experienced Account Manager to join our growing family. This isn't just about shuffling paperwork; it is about being a steady hand for our clients when they need it most. You'll manage a portfolio of accounts, ensuring everyone who works with us feels like our top priority. We foster a collaborative, supportive environment where technology improves our performance, not replaces the personal touch that matters most. If you appreciate building long-term relationships and enjoy solving problems in a thoughtful, organized way, you will fit right in with our team. We invite you to bring your skills to our office and help us continue providing the high-touch service that defines The Juris Agency. Benefits Hourly Base Salary + Bonus Opportunities Hands on Training Flexible Schedule Career Growth Opportunities Mon-Fri Schedule Tuition Reimbursement Work from Home Responsibilities Oversee the operations of the office. Provide service for Commercial Lines Clients. Support the Personal Line Account Manager to continuously improve operational workflows. Review upcoming renewals to ensure coverage remains appropriate and competitive for our policyholders. Process routine policy changes and endorsements accurately and with strong attention to detail. Coordinate with our carrier partners to resolve billing inquiries or coverage questions promptly. Maintain organized and up-to-date digital files for every account under your care. Educate clients on their policy options, helping them understand the value behind their specific coverage. Requirements Active Property & Casualty Insurance License in Ohio. Three or more years of Insurance Agency experience managing commercial or personal lines accounts. Proficiency in EZLynx or similar agency management software. Strong organizational habits and comfort with juggling multiple deadlines. Clear, articulate communication skills for both phone and email interactions. Experience navigating carrier portals to secure policy documents and endorsements. Company Description The Juris Agency is a leading insurance firm committed to providing comprehensive coverage solutions tailored to our clients' unique needs. With a focus on integrity and client satisfaction, we strive to simplify the insurance process while delivering exceptional service. Our team of experienced professionals fosters a collaborative and innovative culture, empowering employees to excel in their roles. Join us at The Juris Agency and be part of a dynamic environment that values expertise and dedication in the ever-evolving insurance landscape. #J-18808-Ljbffr The Juris Agency | Insurance Advisors