Program Manager

Roles & Responsibilities Own the end-to-end program charter, objectives, and success criteria for the modernization initiative. Establish and run governance structures – steering committees, program working groups, and architecture review boards. Serve as the primary point of contact for executive sponsors, business owners, and technology leadership. Ensure alignment with enterprise strategy, architecture standards, and regulatory/compliance requirements. Define and manage overall program scope across all workstreams Break down the program into projects, milestones, and sprint plans, coordinating dependencies across teams. Drive release planning and cutover planning (mock runs, dress rehearsals, freeze windows, rollback). Proactively identify and manage program risks and issues (technology, resourcing, scope, dependencies, vendor constraints). Maintain and socialize risk registers, mitigation plans, and contingency strategies. Own program financials: estimates, budget tracking, staffing plans, and change requests. Ensure commercial obligations (SLAs, SOW milestones, deliverables, acceptance criteria) are met and documented. Build strong relationships with business and technology stakeholders across data, analytics, operations, and compliance. Facilitate workshops and working sessions to clarify requirements, refine scope, and gain alignment on migration priorities. Provide clear, concise status reporting at all levels: Executive dashboards and steering committee packs. Detailed project status for PMO and technical leads. Manage expectations around timelines, risks, and trade-offs, particularly for production cutovers and high-visibility workloads. Experience 15+ years leading large-scale data modernization, insurance transformation, or enterprise reporting programs with multiple parallel workstreams. Proven experience managing fixed-fee / milestone-based delivery across architecture, ingestion, transformation, reporting, testing, and hypercare. Strong track record coordinating business, IT, Guidewire program teams, data SMEs, security, infrastructure, and vendor partners. Experience driving executive governance, RAID management, dependency tracking, financial control, change management, and steering committee reporting. Familiarity with hybrid agile delivery, release planning, sprint governance, and phased cutover aligned to major platform go-lives. #J-18808-Ljbffr NTT DATA, Inc.