Risk Control Manager

Job Description

Job Description

Description: Risk Control Manager - Ontario County, NY

Full-time | On-site | $65,000–$70,000/year

We’re expanding our Risk Control Department and looking for a compliance centered, Risk Control Manager who can bring their energy and ideas to life across fleet of drivers. If you can think through cross-functional initiatives with a drive to foster a culture of safety, you’ll fit right in.

• Champion a company-wide safety culture by educating employees, reinforcing best practices, and ensuring safety becomes part of every department’s daily workflow
• Coach drivers through positive, skills-based development , using telematics, DOT inspections, and HOS data to help drivers improve performance and remain compliant
• Lead quarterly one-on-one driver coaching sessions focused on safe driving habits, professional growth, and Leonard’s commitment to getting every driver home safely
• Conduct accident investigations including documentation, reporting, DOT-reportability assessments, and coordination of post-accident procedures
• Monitor daily compliance metrics such as HOS violations, telematics alerts, and inspection results, providing timely coaching and corrective guidance
• Facilitate weekly safety and orientation training covering HOS rules, accident procedures, and company policies
• Coordinate company-wide safety meetings and contribute to new training programs that strengthen driver knowledge and reduce risk
• Collaborate with Terminal Directors and Driver Advocates to apply the Driver Corrective Action Plan and maintain clear communication on driver performance
• Support injured employees by initiating workers’ compensation claims and ensuring proper reporting and follow-up
• Provide exceptional customer service by responding promptly to driver and company concerns, including after-hours on-call support
• Stay current on industry regulations and safety trends , updating internal documentation and advising leadership on key changes

• A sharp eye for detail backed by strong organizational, record-keeping, and time-management skills
• Clear, professional communication — written, verbal, and interpersonal — with a natural ability to support drivers and internal partners
• The ability to juggle multiple priorities, stay focused under pressure, and consistently meet deadlines
• A self-motivated work style that allows you to take ownership of tasks while collaborating seamlessly with the team
• A positive, solutions-oriented mindset that helps you coach, problem-solve, and deliver excellent service in every interaction

• High school diploma required; bachelor’s degree preferred
• Minimum 2 years of verifiable experience in a similar role
• Experience in a supervisory position preferred
• Strong familiarity with Microsoft Office, Adobe tools, & TMW

• Must be available for on-call duties with either drivers or dispatch
• Occasional travel for professional development and/or company terminal meetings

You’ll be part of a growing, forward-thinking safety department supporting a broad spectrum of drivers, logistics providers, and warehouse personnel. Your work will directly shape how our companies communicate, grow, and attract talent.

Leonard’s Express is an Equal Opportunity Employer and complies with all applicable federal, New York, and Idaho employment laws. We provide reasonable accommodations for applicants and employees with disabilities in accordance with the ADA. Leonard’s Express participates in E-Verify to confirm employment eligibility.