Chief of Staff - Partner Sales, Field Strategy & Enablement

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale - unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What is The Role:

The Chief of Staff is the operating backbone of the Partner Sales, Field Strategy & Enablement organization. You report directly to the GVP and function as a trusted partner across strategy, execution, communications, and organizational effectiveness - covering the entirety of the organization across every function, every segment, and every geography.

This is not a coordination role. It is a senior operating role that requires depth in GTM strategy and execution, financial and analytical fluency, executive presence, and the ability to drive outcomes without formal authority across a complex, multi-function organization. You will operate at the intersection of all six functions and ensure the GVP's strategic agenda is translated into action across the org every day.

What You Will Be Doing:

Run the Global Operating Rhythm

• Design and lead the end-to-end operating cadence for the organization - weekly leadership syncs, monthly function-level reviews, global QBRs, geo operating reviews, and annual planning cycles - ensuring every meeting drives decisions, not updates.
• Build and maintain performance dashboards that gives the GVP real-time visibility into partner-sourced pipeline, renewal rates by solution and geo, enablement completion, RFP throughput, value engineering engagement, and sales program attribution - all in one view.
• Govern the operating rhythm that feeds into the global cadence, ensuring regional leaders produce consistent, comparable insight that enables fast leadership decisions.

Lead Strategic Communications and Executive Preparation

• Prepare all executive materials for the GVP - board presentations, CRO reviews, QBR narratives, and CEO briefings - synthesizing complex, multi-function data into clear stories with specific recommendations.
• Write and manage internal communications from the GVP to the organization: strategy updates, priority shifts, organizational announcements, and performance commentary. The GVP's voice to the org runs through you.
• Represent the GVP's perspective in cross-functional working sessions, executive steering committees, and stakeholder meetings, ensuring alignment and follow-through without requiring the GVP's direct presence.

Drive KPIs, Metrics, and Accountability Across All Six Functions

• Partner with RevOps and Finance to define and operationalize the KPI framework across all functions - partner type, renewal segment, enablement cohort, RFP category, and VE engagement stage - so every sub-org has clear north stars and accountable owners.
• Build scorecards and attribution models that isolate performance across partner-sourced vs. co-sell pipeline, renewal rate by solution and segment, program-influenced ARR, and field readiness scores.
• Conduct performance deep-dives across any function when metrics move - identify root causes, build the narrative, and drive a recommended response to the leadership team within days, not weeks.
• Build and govern repeatable maturity models, engagement models, enablement requirements and operating cadence across teams

Drive Cross-Functional Coordination and Strategic Initiatives

• Serve as the primary coordination point between the GVP's organization and Sales, Revenue Operations, Marketing, Finance, Product, and Customer Success - ensuring the full suite of functions is integrated into, not separate from, Elastic's go-to-market.
• Lead or co-lead annual planning for the organization: synthesize geo inputs, headcount requests, program investments, and corporate priorities into a coherent FY plan with clear targets and governance.
• Own high-impact special projects from problem definition through execution - business process audits, organizational effectiveness reviews, new program launches, cross-functional escalations - delivering measurable outcomes against defined timelines.
• Use AI tools and automation aggressively to drive efficiency and insight across the organization - pipeline analytics, communications, content, process design.

What You Bring:

• 10+ years of experience across channel/alliances, revenue operations, sales strategy, enablement, or a combination of GTM functions at a B2B SaaS or enterprise technology company.
• Demonstrated experience running a complex, multi-function or multi-region operating model - not managing one function, but coordinating across several simultaneously.
• Deep familiarity with indirect GTM motions: partner-sourced vs. partner-influenced pipeline, co-sell mechanics, hyperscaler marketplace transactions, and GSI engagement models.
• Strong working knowledge of renewals and retention economics: GRR, NRR, NRBR, at-risk segmentation, and renewal forecast methodology.
• Analytical and financial fluency - you can build attribution models, performance scorecards, and pipeline forecasts without needing a data analyst to do it for you.
• Exceptional executive communication skills - you write clearly, frame decisions sharply, and can build a board-quality narrative from raw data in a day.
• Proven ability to influence and align senior leaders and cross-functional teams without formal authority, including in politically complex or ambiguous environments.
• Experience supporting or serving as a Chief of Staff, Head of Strategy & Planning, or equivalent senior operating role to a C-level or GVP executive.

Bonus Points:

• Hands-on experience with GSI and/or hyperscaler partnership programs (AWS Partner Network, Google Cloud Partner Advantage, Microsoft AI Cloud Partner Program).
• Familiarity with Elastic's platform - Search & AI, Observability, Security - or adjacent technologies (SIEM, APM, log management, vector search, generative AI infrastructure).
• Experience building an organizational operating system in a high-growth or transformation context.
• Working knowledge of RFP operations and/or value engineering/ROI frameworks as GTM disciplines.
• Proficiency with AI tools for productivity, analytics, and communication - you build faster than most teams plan.

Additional Information - We Take Care of Our People:

As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions, and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email View email address on click.appcast.io. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws and can view the following posters linked below:

Family and Medical Leave Act (FMLA) Poster

Employee Polygraph Protection Act (EPPA) Poster

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$230,300-$364,300 USD

The typical starting salary range for this role in the select locations listed above is:

$230,300-$364,300 USD