Field Service Technician

Job Description

Job Description

Field Service Technician

Field Service Technician (Industrial / Heavy Mechanical & Electrical)
Located: either location: Lexington, NC or Horsham, PA

Position Overview
We are seeking a skilled Field Service Technician to install, troubleshoot, maintain, and repair industrial equipment at customer sites. The ideal candidate has hands-on experience with heavy mechanical systems and electrical controls, strong diagnostic ability, and a customer-focused approach. This role requires travel to client locations, working independently, and ensuring equipment uptime and safe operation while representing the company professionally.

Key Responsibilities

• Perform on-site installation, start-up, and commissioning of industrial machinery and systems, ensuring compliance with specifications and safety standards.
• Diagnose, troubleshoot, and repair mechanical, hydraulic, pneumatic, and electrical faults on heavy equipment and control systems.
• Perform preventative maintenance, inspections, and calibration to maximize equipment reliability and minimize downtime.
• Interpret mechanical drawings, electrical schematics, PLC logic, and technical manuals to identify issues and implement solutions.
• Provide accurate service reports, parts lists, and documentation following each service call; update maintenance records in company systems.
• Communicate effectively with customers to explain findings, recommendations, and required repairs; provide professional customer service and technical guidance.
• Order and manage spare parts and tools required for service tasks; track parts usage and inventory as needed.
• Work collaboratively with engineering, sales, and operations teams to support continuous improvement and complex troubleshooting.
• Adhere to all safety procedures, site rules, and regulatory requirements; participate in safety meetings and report hazards or incidents promptly.

Qualifications

• 2+ years experience as a Field Service Technician or in a similar role supporting industrial or heavy mechanical equipment (apprenticeship or trade school experience a plus).
• Strong mechanical skills: experience with heavy mechanical systems, hydraulics, pneumatics, bearings, gearboxes, and rotating equipment.
• Electrical troubleshooting experience: ability to read and work with electrical schematics, control wiring, motor starters, variable frequency drives (VFDs), and PLCs.
• Experience with industrial controls, PLCs, HMIs, and basic programming or logic troubleshooting.
• Proven ability to diagnose complex faults using test equipment (multimeter, clamp meter, oscilloscope) and implement corrective actions.
• Valid drivers license and willingness to travel frequently to customer sites; overnight travel as required.
• Good hand tools proficiency and the ability to safely lift and maneuver heavy components; comfortable working at heights and in confined spaces when necessary.
• Strong communication skills, customer-service orientation, and the ability to work independently and as part of a team.
• Relevant certifications (e.g., journeyman, electrical qualification, OSHA safety, forklift, or crane certification) are desirable.
• Availability for on-call rotation and flexible schedule to respond to emergency service calls.

Benefits

Health & Wellness

• Company contributions toward medical, dental, and vision insurance premiums
• Tax-advantaged Health Savings Accounts (HSA) for medical expenses
• Flexible Spending Accounts (FSA) for dependent care expenses

Financial & Retirement

• Company-paid contributions to 401(k), disability, and life insurance
• Complimentary personal financial planning support

Work-Life Balance & Time Off

• Paid vacation, sick leave, and holidays
• Access to an Employee Assistance Program (EAP)
• Flexible work and work-from-home options (role-dependent)

Professional Development

• Reimbursement programs for personal and professional growth

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/08/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. Everforth CyberCoders is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at  View email address on ziprecruiter.com to make arrangements.

Salary

$60000 - $70000 USD per year