Application Support Engineer

Job Description

Senior Application Support Engineer - AWS

Charlotte, NC - hybrid onsite – 3 days in office 2 days remote

6 months Contract to hire

· Seeking a senior, hands-on engineer to support and maintain a business-critical physical security and access management application hosted on AWS.

· The role will troubleshoot issues across the application, Angular/front-end, AWS services, databases, APIs, integrations, security, and reporting.

· The ideal candidate has strong enterprise application support experience, excellent troubleshooting skills, and experience supporting cloud-based applications in production.

Required Skills (Must Have)

Education Requirements: Associates Degree

· 5+ years supporting enterprise applications in production

· 3+ years supporting AWS cloud-native/serverless solutions

· Strong analytical troubleshooting and communication skills

· Angular and TypeScript (production support and troubleshooting)

· AWS Lambda, S3

· Python and/or .NET)

· SQL Server (MSSQL) and PostgreSQL

· REST API and integration troubleshooting

· Monitoring and incident response (CloudWatch, Dynatrace, Splunk, or equivalent)

· 24x7 production support and on-call participation

DETAILS NEEDED

Years of experience in:

· AWS

o Lambda

o S3

o Aurora (nice to have)

· Python or .Net

· Angular

· TypeScript

· PostgresSQL