Part-Time Workroom Associate - Neat Repeats Tinley Park

Workroom Associate

The Crisis Center for South Suburbia (CCSS) is a nonprofit organization dedicated to providing comprehensive services to individuals and families impacted by domestic violence. Through emergency shelter, housing, counseling, advocacy, and supportive services, CCSS works to help survivors build safer, more independent futures.

Neat Repeats Resale is an important part of the Crisis Center's mission. Our resale stores generate critical revenue to support CCSS programs and services while providing an affordable shopping resource for the community. Donations, purchases, and volunteer support at Neat Repeats directly contribute to the work of the Crisis Center and the individuals and families we serve.

We are seeking a dependable and hardworking Workroom Associate to join our Neat Repeats team! This position is part-time (25 hours per week). The Workroom Associate plays an essential role in the daily operations of our resale stores by receiving, sorting, processing, and organizing donated merchandise. This position helps ensure donations are handled efficiently, merchandise meets our quality standards, and our stores remain clean, organized, and welcoming. The ideal candidate is a positive, team-oriented individual who enjoys hands-on work, takes pride in staying organized, and is committed to providing excellent customer service while supporting the mission of CCSS.

Key Responsibilities

• Greet donors warmly, accept merchandise donations, and provide donation receipts as needed.
• Sort and evaluate donated items to determine suitability for resale, recycling, or disposal.
• Prepare clothing, shoes, leather goods, and other materials for the textile recycling program in accordance with established procedures.
• Load, unload, package, and organize donated merchandise and recyclable materials.
• Maintain a clean, safe, and organized donation receiving and workroom area, including breaking down boxes and removing trash.
• Transport merchandise to the sales floor, stock shelves, rotate inventory, and assist with creating attractive displays.
• Assist store management with processing online merchandise sales for shipping or customer pickup.
• Participate in scheduled donation pickups and transportation of merchandise using agency vehicles and equipment as needed.
• Follow donation acceptance guidelines and established store procedures.
• Work collaboratively with store leadership, fellow employees, volunteers, and customers.
• Provide daily shift reports and assist with inventory and recycling documentation.
• Participate in required meetings, storewide sales, and other activities supporting store operations.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• 13 years of customer service and/or warehouse experience preferred.
• Experience working with volunteers preferred.
• Valid driver's license and driving record that meets agency insurance requirements.
• Proficiency in Microsoft Office applications, including Word and Excel.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to a team environment.
• Good judgment, problem-solving skills, and a positive attitude.
• Commitment to excellent customer service and the mission of the Crisis Center for South Suburbia.
• Ability to complete required 40-hour domestic violence training.

Physical Requirements

• Frequent standing, walking, lifting, and carrying.
• Ability to lift up to 50 pounds.
• Regular movement and organization of donated merchandise.
• Work in indoor environments with occasional outdoor responsibilities.
• Occasional driving and local travel for donation pickups and other store-related needs.

Store Hours & Availability

Neat Repeats Resale is open Monday through Thursday from 10:00 AM7:00 PM and Friday and Saturday from 10:00 AM4:00 PM. The store is closed on Sundays.

Work Schedule: Tuesday-Saturday 10 AM - 3 PM

Why Join Neat Repeats? At Neat Repeats, every donation and every sale helps support the life-changing work of the Crisis Center for South Suburbia. As a Workroom Associate, you'll be part of a dedicated team that values collaboration, community involvement, and making a difference.

Join our team and help turn donated goods into hope for individuals and families impacted by domestic violence! Compensation: $20.36 - $21.98 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Crisis Center for South Suburbia has been providing hope and services to victims of domestic violence for over 40 years through housing, counseling, advocacy, outreach and prevention programs. We are a non-profit community organization that provides emergency shelter and other essential services for individuals and families victimized by domestic violence and addresses the societal issues that contribute to domestic violence. With a staff of more than 50 employees and a budget of over four million dollars, the Crisis Center continues to grow while offering free services to Chicago's south suburban communities.