Clinical Training Specialist

Job Description

Job Description

Wage starts at $31.50/hourly

The Clinical Training Specialist supports a patient-centered medical home by helping employees develop the knowledge and skills needed to deliver high-quality care, especially for patients who face barriers related to income, language, culture, or social circumstances.

Key responsibilities include:

• Designing, developing, and managing clinical and operational training programs.
• Supporting employee onboarding, competency development, compliance training, and ongoing workforce education.
• Partnering with clinical leaders and subject matter experts to document workflows, create training materials, and standardize processes.
• Managing learning systems, tracking training compliance, and supporting employees throughout their training journey.
• Providing training across multiple clinical and operational areas, including:
  • Medical front office
  • Patient access and scheduling
  • Insurance verification and referrals
  • Medical assistants and nursing support staff
  • Care teams
  • Electronic Medical Record (EMR) workflows
• Ensuring compliance with organizational policies and all applicable laws and regulations, including HIPAA, OSHA, and employment laws.
• Upholding organizational values of respect, integrity, compassion, honesty, and community.
• Maintaining patient and employee confidentiality and protecting privacy and dignity.
• Delivering excellent customer service to patients, staff, visitors, volunteers, vendors, and other stakeholders.
• Traveling to RCH sites as needed to support training and organizational needs.

EDUCATION:  High school diploma / GED.

EXPERIENCE: Minimum Two (2) years’ experience in healthcare operations, clinical support services, education, clinical project management, staff development, medical office administration, or a related healthcare field. Preferred: Experience working within a healthcare environment such as a medical clinic, health center, physician practice, hospital, or FQHC. Desired: Learning and Development certifications, healthcare operations or healthcare administration certifications, Electronic Medical Record super-user, or trainer certifications.

Enjoy stable hours, competitive pay, and benefits. 

 

   Benefits Include:

• Opportunity for 4 or 5-day Work Week 
• Mental Health Paid Time Off – Up To 10-Hours Per Quarter 
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability 
• Holiday Pay (in addition to PTO)
  • To be considered benefit-eligible, must work 20 hours per week or more. 
• Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.

At Rogue Community Health (RCH), our mission is to ensure community members have access to healthcare services without barriers. Employees are assigned a primary work location upon hire; however, to support patient access and operational needs, RCH reserves the right to reassign employees to another RCH work site. By accepting employment with RCH, employees acknowledge that flexibility in work location is a condition of employment.

Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted. 

Oregon is an employment-at-will state and Rogue Community Health (RCH) has a 90-day probationary period for all newly hired team members. 

Rogue Community Health upholds our mission of Vibrant Health for All by working to remove socioeconomic barriers and ensure that all community members have access to safe, respectful, and engaging healthcare. We provide high-quality, professional care that recognizes each person’s unique needs and prioritizes collaborative partnerships to support meaningful, sustainable health outcomes.

Rogue Community Health (RCH) is an Equal Employment Opportunity employer. As an employer of choice, we are committed to fair and consistent hiring, development, and retention practices for team members within and beyond our community. We foster a culture of respect, unity, and belonging, where a wide range of perspectives is valued and fair, consistent employment practices guide all decisions.

We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.

**No phone calls please** Due to the number of applications received, we are not able to reply to every applicant.