Salesforce BA
United IT Solutions
- Collaborate with stakeholders to gather and document business requirements for Salesforce projects.
- Analyze and prioritize requirements, ensuring alignment with business objectives and technical feasibility.
- Translate business requirements into user stories and acceptance criteria using the Cucumber/Gherkin methodology.
- Work closely with Salesforce developers and administrators to ensure accurate implementation of requirements.
- Conduct user acceptance testing (UAT) to validate that implemented solutions meet business needs.
- Provide ongoing support and maintenance for existing Salesforce implementations, including troubleshooting issues and implementing enhancements.
- Stay informed about Salesforce best practices, new features, and industry trends, and make recommendations for process improvements.
- Bachelor's degree in Business Administration, Information Systems, or a related field.
- 5+years of experience working as a Salesforce Business Analyst, preferably in a consulting or professional services environment.
- Strong understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Lightning Experience.
- Proven experience writing user stories and acceptance criteria in Cucumber/Gherkin methodology.
- Excellent analytical and problem-solving skills, with the ability to translate business needs into technical requirements.
- Exceptional communication skills, with the ability to effectively interact with stakeholders at all levels of the organization.
- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Advanced Administrator) are a plus.
- Experience with Agile/Scrum methodologies is preferred. United IT Solutions
Vacancy posted 2 days ago
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