Liability Claims Adjuster

The Commercial Auto & GL Claims Adjuster is responsible for investigating, evaluating, and resolving automobile and general liability claims. With moderate direction, this position handles multi-party CGL claims of low to moderate exposure and complexity within specific limits of authority by following established protocols to ensure that claims are handled in the most efficient, effective way while delivering a customer-centric claims service. Job Duties & Responsibilities Investigate Auto & GL Claims - Collect statements, review police reports, photographs, estimates, correspondence, and other available evidence; analyze facts and determine liability and claim exposure. Manage Claim Files - Maintain complete, accurate, compliant, and organized claim files; document correspondence, reports, discussions, decisions, payments, and other claim activity throughout the claim lifecycle. Report and Track Claims - Assist with timely claim reporting and filing; monitor open claims, maintain claim status information, and prepare claim watchlists and recurring claim reviews. Evaluate and Resolve Claims - Review coverage, liability, damages, reserves, and settlement considerations; exercise sound judgment and coordinate with carriers, independent adjusters, and defense counsel as appropriate. Qualifications 3+ years of experience handling Commercial General Liability claims including comprehensive investigation, coverage analysis, liability determination, and claim resolution 3+ years of experience handling Property Damage and Bodily Injury claims Carrier-side claims experience, with a strong understanding of insurance Experience collaborating in a team environment and building cross functional working relationships Ability to determine the scope and low to moderate complex claims Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of low to moderately complex claims. Ability to develop and execute a negotiation strategy and plan for resolution. Ability to present information necessary to propose a claim resolution to leadership. Strong interpersonal skills and highly collaborative with strong ability to build relationships, gain credibility, and partner across functions to build consensus. Confident and flexible to operate in a fast-paced, constantly evolving environment. Embody the highest standards of integrity, ethics, and accountability. Strong verbal and written communication skills with the ability to clearly articulate coverage determinations. Time management skills with the ability to manage multiple priorities with an attention to detail, data and analytics EDUCATION/EXPERIENCE High school diploma, bachelor’s degree preferred. 3-5 or more years of Commercial Auto Insurance Claims Handling experience with a focus on General Liability . Appropriately licensed and/or certified in all states in which claims are being handled. The above statements are intended to describe the general nature and level of work being performed by the incumbents of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position. #J-18808-Ljbffr