Operations Coordinator (Mental & Behavioral Health)

About the job Operations Coordinator (Mental & Behavioral Health)


Operations Coordinator (Behavioral Health)

Location: Greenville, North Carolina
Schedule: Full-Time | Monday - Friday | 9:00 AM 5:00 PM
Compensation: $50,000 - $55,000/year (based on experience)
Industry: Behavioral Health, Community-Based Services
Work Environment: Onsite | Direct program support

A mission-focused behavioral health provider is seeking a full-time Operations Coordinator to support daily operations and program flow across multiple clinical and administrative teams. Based out of the organizations Greenville, NC office, this role ensures that behind-the-scenes systems run smoothly freeing clinicians and leadership to focus on care.

This is a highly trusted, high-visibility position ideal for someone with operational precision, excellent communication skills, and experience in fast-paced, service-based environments.

What You'll Do:

• Oversee daily scheduling, coordination of staff coverage, and support for multiple behavioral health programs
• Maintain documentation, licensure, and training logs across departments
• Partner with clinical leadership to prepare for audits, site visits, and quality reviews
• Track onboarding timelines, program KPIs, and operational metrics
• Assist with administrative duties including timekeeping verification, client flow planning, and meeting prep
• Ensure cross-departmental communication remains timely, clear, and effective
• Act as a liaison between HR, clinical, administrative, and compliance teams

Ideal Candidate Profile:

• 24 years of experience in operations, program coordination, or healthcare administration
• Previous experience in a behavioral health or nonprofit setting is strongly preferred
• Demonstrated ability to manage multiple priorities and organize information clearly
• Tech-savvy with strong Excel/Google Sheets, task tracking, and file management skills
• Excellent verbal and written communication
• Comfortable with a fast-paced, mission-driven environment supporting Medicaid services

Salary & Benefits:

• $50,000$55,000/year , commensurate with experience
• Medical, dental, and vision insurance through major carriers (e.g., BlueCross BlueShield, MetLife, Superior Vision)
• Company-paid life insurance and access to disability, hospital cash, and critical illness plans
• PTO accrual begins on Day 1 , available for use after 90 days
• 10 paid holidays per year , plus bereavement leave
• Access to Relias training for CEUs and professional development
• Monthly employee events and formal employee recognition programs

This role is ideal for someone who thrives in a structured environment but values flexibility, impact, and purpose. Your contribution will directly support the care of vulnerable populations across eastern North Carolina.