Outreach Representative

Who We Are Texas Workforce Commission connects people with careers across the state. While we are based in Austin on the north lawn of the Texas State Capitol, we have offices statewide. We’re a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. This position is located at 1200 Ferry St, Eagle Pass, TX, in the Middle Rio Grande ISA Manager department. Who You Are The MSFW Outreach Employee (Workforce Development Specialist II) performs complex (journey‑level) employment work. Works under general supervision with moderate latitude for the use of initiative and independent judgment. What You Will Do An enthusiastic individual that is looking to make a difference in people’s lives. You are a team player, a problem solver and a willing helper. A career as a workforce development specialist can be incredibly rewarding. You Will Be Trusted To Perform outreach to migrant seasonal farm workers (MSFW), visits community-based organizations, completes logs of daily outreach activities, prepares and submits required reports. Interview clients and determine work‑related needs; complete work applications for job search assistance using proper keywords and pertinent information; renew and update work registrations. Perform screening and refer clients to job postings, job developments, and perform job development activities as needed. Perform data entry, refer clients to supportive service agencies and provide information to the general public. Instruct clients on Employment Services, services available to MSFW’s, call‑in procedures, receive complaint info and record in complaint log, and receive job orders from employers seeking employment services. Perform outreach to some employer industries such as, but not limited to, agricultural, non‑agricultural, food processing, and other employers. Perform other duties as assigned. You Qualify With Two years and six months of full‑time experience in gathering information, interviewing, or counseling; the instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; or in workforce development issues and programs and customer service. Relevant academic credits may be applied toward experience qualifications for this position. You Are a Great Fit With Graduation from a two‑year college or equivalent. Experience in interviewing and counseling work. You Gain A Family Friendly Certified Workplace. Competitive salary: $3,844.92 /month. Defined Retirement Benefit Plan. Optional 401(k) and 457 accounts. Medical Insurance. Paid time off, including vacation, sick and family care leave. Additional benefits for active employees can be found at Duty involves up to 80% travel within the state of Texas. #J-18808-Ljbffr