Retail Team Lead

About Us

The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Location : 6434 W 63rd St, Chicago, IL 60638

Pay Rate: $18.00

Status: Full Time/40Hours

-Candidates must be available to work a full-time schedule and be able to work weekends as needed.

Job Overview

We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.

Key Responsibilities

Sales & Operations

* Support management with product sales and acquisition

* Implement store opening and closing procedures

* Handle banking and daily deposits

* Execute strategies to meet product acquisition, production and sales goals

* Manage product rotation process and inventory turnover

Customer Experience & Store Maintenance

* Create an enjoyable shopping experience with positive customer service skills

* Handle customer complaints as needed

* Support store maintenance and appearance

* Maintain displays and floor layout plans

* Identify ways to improve store appeal

Leadership & Communication

* Provide direction to staff in absence of management

* Communicate effectively with store management regarding operations

* Support implementation of policies and procedures

* Document and report concerns in behavior or attitude

* Assist others with basic register problem solving

What We Offer

* Opportunity to make a positive impact in your community

* Professional development and growth opportunities

* Supportive and mission-driven work environment

* Comprehensive benefits package