Medical Receptionist

Summary of Objectives: The main responsibility of the Receptionist is to greet and register patients upon entry into our clinics, to process patient documents and register them in our database system, and to ensure that patients receive the highest quality of services. Essential Functions: In accordance with the policies and procedures of the organization, the Receptionist supports the day-to-day operation of our clinic by delivering on the following essential functions. Answer the telephones in a courteous and professional manner and respond to telephone inquiries Monitor the waiting room and assist patients with check-ins or check-outs and answer questions Registration and data entry of patient information and history Ensure the patient flow is moving in an efficient manner Receive and convey messages in writing, verbally, and electronically Interact with patients and their families in a compassionate manner Interact with clinicians, other health professionals and staff in a courteous and professional manner Maintain the confidentiality of all Personal Health Information as dictated by HIPAA laws Schedule appointments for patients Complete charge tickets and ensure receipt of moneys Fax, scan and file documents Participate in ongoing professional development activities Prepare outgoing mail; sorts and distributes incoming mail Maintain office supply inventory Any other administrative duties as directed by Management Competencies: Experience with the use of electronic medical record system or strong database management skills Proficiency with computers Ability to relate well to patients and staff Outstanding customer service Communication proficiency, excellent interpersonal skills Awareness of the needs of diverse multicultural populations Ability to multi-task, work in a fast paced environment, and be flexible enough to handle challenges Strong time management skills with the ability to work independently and as part of a team Basic math skills Bilingual a plus Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type / Expected Hours This is a full time position Travel No travel is required except for special occasions and for training purposes. Employment Type: Full Time Salary: $29,170 - $49,120 Annual Bonus/Commission: No