Sales Lead

Share this job as a link in your status update to LinkedIn. Job Title Sales Lead Location Detroit Metropolitan Wayne County Airport (DTW) - Detroit, MI 48242 US (Primary) Job Type Full Time/Part Time Category Customer Service Job Description Join our Field Team and help shape the future of retail—where innovation, customer connections, and career growth come together in an exciting environment! The Sales Lead provides an exceptional customer experience by encouraging the team to meet sales goals, while leading and supporting store teams and overall store operations. Schedule Weekend availability is required Pay $17 hourly Benefits Medical, Dental, and Vision Insurance Employer-Paid Life Insurance Disability Insurance Paid Time Off 401(k) with company match Employee Discount Job Responsibilities Greets and assists customers throughout their shopping experience Maximizes sales by suggesting products and up-selling when appropriate Remains knowledgeable of the store’s merchandise and current promotions Trains store associates on daily operations and best sales practices Ensures cleanliness and upkeep of the store; maintains store displays and merchandise Replenishes backstock, ensuring appropriate levels of merchandise on the floor Conducts markdowns of merchandise as instructed Performs opening/closing duties, including securing cash registers and store security Communicates customer complaints and inventory concerns to management in a timely manner Oversees the opening and closing of the store Resolves employee conflict and escalates to upper management as appropriate Counts cash drawers, completes deposit slips, closes registers, and completes required documentation Other duties may be assigned Job Requirements 1+ year of experience in a fast-paced retail environment Early and late shift availability Ability to multitask and problem solve Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service conflicts Alcohol Beverage Awareness (TAM Card) may be required Additional Security clearance may be required Satisfactory Criminal Background Check and Drug Testing may be required Additional Requirements Frequent standing, walking, climbing, crouching, bending, pushing, or pulling Normal or corrected vision and hearing Ability to distinguish colors, patterns, or materials to assist customers Fluency in English is required for training, customer interactions, and compliance Typically indoors in a consistent temperature environment Use of fine motor hand functions Lift 0-60 lbs with or without reasonable accommodation About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, including Marshall Retail Group (MRG) and InMotion, operates successful specialty retail stores in airports and resorts across North America.

EEO/ADA/DFWP

WHSmith North America is committed to diversity and equal employment opportunities. Qualified applicants will be considered without regard to race, color, religion, sexual orientation, national origin, age, gender identity, disability, or other protected status. Reasonable accommodations will be provided for qualified individuals with disabilities. #J-18808-Ljbffr WHSmith North America