F&B Supervisor

Omni Las Colinas
Join the Team at Omni Las Colinas Hotel - Where Luxury Meets Lifestyle
Nestled along the scenic Mandalay Canal in the heart of Irving, Texas, Omni Las Colinas Hotel is a vibrant urban retreat that blends upscale sophistication with the energy of a growing destination. Our AAA Four Diamond property recently completed a $13-million-dollar renovation, elevating every corner of the hotel with modern design, enhanced amenities, and refreshed guest experiences.
With 401 luxury guest rooms and 96 suites, event space spanning more than 50,000 square feet, and the iconic LRH Restaurant & Bar, our hotel offers guests-and associates-a dynamic, high-end experience. From waterfront dining and resort-style pool experiences to curated local events, we serve as a central hub for leisure travelers, business professionals, and locals alike.
At Omni Las Colinas, we don't just deliver exceptional service-we create unforgettable experiences. And it all starts with our people.
We're looking for passionate, driven, and service-focused individuals to join our team. Whether you're beginning your career in hospitality or looking to grow in a supportive, inclusive environment, you'll find endless opportunities here. As part of the Omni Hotels & Resorts family, you'll benefit from a strong culture of excellence, industry-leading training, and a commitment to associates well-being and development.
Overview:
This team member will partner with management to ensure proper training and supervision of all restaurant staff. Delivering not only excellent service according to Omni Las Colinas standards but also true hospitality and WOW moments.
Responsibilities:
* Maintain regular attendance in compliance with Omni standards, as required by scheduling, which will vary according to the needs of the hotel.
* Maintain high standards of personal appearance and grooming, including wearing the proper attire/uniform and a name tag when working.
* Monitor dining rooms for seating availability, service, safety, cleanliness, and well-being of restaurant guests.
* Must maintain full familiarity with menus and knowledge of beverage offerings.
* Ensure all staff have completed side work checklists for the dining room.
* Spot check liquor pars and order daily supplies.
* Monitor food and liquor requisitions.
* Maintain bar controls, safety, and standards.
* Hold pre-shift meetings and ensure department training requirements are met monthly.
* Follow up on established training steps.
* Handle guest comments and complaints, and ensure member and guest satisfaction
* Communicate with guests and receive feedback.
* Stay on the floor during peak hours. Motivating the team and assisting when needed.
* Observe, teach, and correct staff's service in a professional manner.
* Work closely with the culinary team to have smooth, quality service.
* Assist the manager in scheduling and forecasting both weekly and monthly.
* Participate in interviewing/recruiting as needed.
* Assist in monthly MOS audits.
* Prepare maintenance requests and follow-up.
* Maintain knowledge of the resort property and events.
* Participate in department meetings and other required company training.
* Perform any other duties as assigned by the restaurant management.
Qualifications:
* 1 year of experience in Food and Beverage supervision or management role preferred.
* Must have and maintain Texas Food Handlers and TABC certifications.
* Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
* Must be able to work in a fast-paced environment and multitask.
* Prior serving and cash handling experience preferred.
* Must be able to work flexible shifts, including nights, weekends, and holidays.
* Must have the ability to manage deadlines.
* Basic familiarity with Food and Beverage financials, including cost and par controls, is preferred.
* Must have strong attention to detail and customer service skills.
* Must know emergency procedures and work to prevent accidents.
* Must be able to stand and walk for an extended period of time or for an entire shift.
* Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.