Thrift Store Production Worker

Thrift Store Floor Production Worker

Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness.

Under the supervision of the Thrift Store Manager, the Thrift Store Production Worker is responsible for assisting the production crew in cleaning, prep, and tagging merchandise such as bric-a-brac, books, electronics, shoes, accessories, household items, etc.

Colossians 3:23 is the foundation of URM's standard for employment, "Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people." The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas.

The following are the essential functions of this job:

• Cleans, tags, and packs merchandise for pricing.
• Determines which items are perishable and which are recyclable and discards unsellable items.
• Assists other departments/positions, as needed.
• Sets the pace for sorting.
• Records production numbers daily. (i.e., carts, units, etc.)
• Communicates regularly with management about store issues.
• Actively engages customers on floor sales to increase donations and merchandise sales.
• Ensures monthly revenue goals are met.
• Provides excellent customer service by greeting and assisting customers and donors; and responds to customer inquiries/complaints in a timely manner.
• Ensures store and displays are maintained, clean, and attractive.
• Maintains safety including all Health and Security policies and procedures.
• Conducts tasks and other projects as assigned by the Store Manager.
• Commitment to URM mission, vision, and core values.
• Encourages guests in their faith and growth in Jesus Christ.

The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently able individuals to perform the essential functions of the job.

• Must be able to lift 50 lbs.
• Requires manual dexterity for regular repetitive finger motion such as frequent reaching, pulling, pushing, and lifting objects and operating equipment.
• Requires manual ability to operate a pallet jack.
• May be exposed to handling hazardous materials such as broken glass.

The following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently able individuals to perform the essential functions of the job within the environment.

• The office is clean, orderly, properly lighted, and ventilated.
• This position works predominantly indoors in a store, warehouse, or dock environment all of which are high traffic settings involving people, equipment and/or machinery.
• May be exposed to dust in the performance of certain duties.
• Noise levels are considered moderate to high.
• Requires regular standing, walking, sitting, crouching, stooping, speaking, hearing, and seeing.
• May be exposed to extreme temperatures both hot and cold (variable weather).

The following experience, education, licensures, certifications, knowledge, skills, and abilities are required:

• Thrift store, warehouse, assembly line or restaurant experience, a plus.
• Fluency in Spanish, both verbal and written, a plus.
• Ability to demonstrate a strong work ethic.
• Perform in a fast-paced environment and possess strong organizational skills.
• Ability to determine the value of donations.
• Must exhibit strong customer service skills.
• Clear communication skills, both written and oral.
• Excellent time management skills and detail oriented.
• Ability to multi-task in a high-volume environment.
• Must be an effective team member.
• Must be able to work a flexible schedule, including weekends.