Field Service/Installation Technician

Location: Fort Wayne, IN What's in it for you Excellent Compensation Packages Medical, Dental and Vision Benefits Effective on Day 1 401k Package, Paid Time Off Program, and Profit Sharing Associate Discounts and Community Giveback Programs College Tuition Savings Program Caring Family Culture Toward all Associates Certified as a FORTUNE Great Place to Work Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups Family owned for 90+ years Position Summary The Field Service/Installation Technician is a vital part of our company providing hands‑on support to our customers. Service Technicians are independent team players who want to be customer focused. As the Service Technician, you will offer solutions to our clients that extend beyond repairs and maintenance to exemplify our number one goal: driving dentistry forward. Benco Dental offers service technicians career development and will provide a strong sense of accomplishment. Skills and Attributes Computer proficiency, including knowledge of Windows‑based programs Organizational skills Problem solving skills Exceptional communication skills Other Relevant Experience Mechanical or Technical experience/education Electrical, Customer service, Military, or Software/hardware experience Pneumatics HVAC Responsibilities Providing maintenance and repair services out in the field Training staff on using equipment Training customers on using equipment Requirements High School Diploma or equivalent Valid driver's license and clean driving record (Required) Technical training in the bio-medical or electronics field (Preferred) Physical: Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders Able to work in tight spaces Frequent travel to customer sites (daily) and occasional use of power tools About Benco Dental Benco Dental, the largest privately owned, full‑service dental distributor in the United States, has remained in the family since 1930 – a family that now includes more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full‑service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental‑specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory‑trained service technicians who begin every task by asking “What does the customer want?” If you enjoy working for a progressive company that is committed to diversity in our workforce and that values all customers and associates, and that also provides the opportunity for growth and development, we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. We encourage you to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco. *This position is a field‑based / territory‑based / virtually‑based / remote‑based position that does not require consistently reporting to a physical Benco location. #J-18808-Ljbffr Benco Dental