Veterinary Receptionist

Job Description

Job Description

At Califon Animal Hospital, we are dedicated to providing compassionate, high-quality veterinary care to our patients and exceptional service to their owners. We are looking for a friendly, dependable, and organized Veterinary Receptionist to join our team!

Our ideal candidate loves animals, enjoys working with people, and understands the importance of creating a positive experience for every client and patient who walks through our doors.

Job Responsibilities

• Greet clients and their pets in a friendly, professional, and welcoming manner.

• Answer incoming phone calls, schedule appointments, and respond to client questions.

• Check patients in and out for appointments.

• Maintain accurate client and patient records within the veterinary practice management system.

• Process payments, invoices, and appointment transactions.

• Communicate with veterinarians, veterinary technicians, and other team members to ensure smooth daily operations.

• Manage appointment reminders, prescription refill requests, and client follow-ups.

• Maintain a clean, organized, and welcoming reception and waiting area.

• Handle client concerns with patience, professionalism, and compassion.

• Assist with general administrative duties as needed.

Qualifications

• Previous veterinary, medical, or customer service experience preferred.

• Excellent communication and interpersonal skills.

• Strong organizational skills and attention to detail.

• Comfortable answering multiple phone lines and managing a busy schedule.

• Basic computer skills and ability to learn veterinary software.

• Ability to multitask and remain calm in a fast-paced environment.

• A positive attitude and willingness to work as part of a team.

• Must be comfortable around dogs, cats, and other animals.

What We Offer

• Competitive hourly pay based on experience.

• Friendly and supportive team environment.

• Paid time off (PTO).

• Employee discounts on veterinary services and products.

• Opportunities for growth and professional development.

• Health / Dental / Vision Insurance

• 401K with match

If you are dependable, compassionate, organized, and passionate about animal care, we would love to hear from you!

Proudly independently owned & family operated, Califon Animal Hospital is one of the few mixed-animal practices in northwest New Jersey, providing comprehensive care for a wide variety of species. Dr. Jeffrey Salatiello and Dr. Mary Beth Hamorski, a husband-and-wife team, together with their daughter, Dr. Tempe Salatiello, and associate veterinarian, Dr. Ruth Martin, bring more than 85 years of combined experience in caring for both small and large animal companions.

Mission Statement:
At Califon Animal Hospital, our goal is to deliver exceptional veterinary care with a compassionate approach. We are committed to continuously improving our expertise through collaboration with other professionals in the field and regular participation in continuing education. We recognize our limitations and always focus on what’s best for the animals in our care. Our mission is to build strong, clear communication with our clients, educating them on prevention, treatment, and prognosis of medical conditions. We aim to be responsive to client concerns and work together with them to ensure the best outcomes for their companion animals.

Company Description

Proudly independently owned & family operated, Califon Animal Hospital is one of the few mixed-animal practices in northwest New Jersey, providing comprehensive care for a wide variety of species. Dr. Jeffrey Salatiello and Dr. Mary Beth Hamorski, a husband-and-wife team, together with their daughter, Dr. Tempe Salatiello, and associate veterinarian, Dr. Ruth Martin, bring more than 85 years of combined experience in caring for both small and large animal companions.\r\rMission Statement:\rAt Califon Animal Hospital, our goal is to deliver exceptional veterinary care with a compassionate approach. We are committed to continuously improving our expertise through collaboration with other professionals in the field and regular participation in continuing education. We recognize our limitations and always focus on what’s best for the animals in our care. Our mission is to build strong, clear communication with our clients, educating them on prevention, treatment, and prognosis of medical conditions. We aim to be responsive to client concerns and work together with them to ensure the best outcomes for their companion animals.