Computer Technician I

Position Title Computer Technician I Department Technology Reports To Field Services Supervisor Job Goal Responsible for the daily support and service of the District's technology resources. Focus will be to maximize user uptime in the areas of desktop management and security, network support, and various multi‑media services. Essential Duties and Responsibilities Assist in the management of the district's daily repair service and coordinate work performed by business partners. Maintain well organized and clean wiring closets and uphold the district’s cabling network. Maintain operational power supplies (UPS) for all file servers and networking equipment. Develop and track PC images and install the correct image as required. Implement and support PC software systems such as Microsoft Active Directory, MS Office, Novell GroupWise, and the MS Windows Operating System. Configure and support standard classroom and administrative technology, including PCs, printers, projectors, smartboards, DVD players, audio components, phones, software, and cabling. Provide basic break‑fix services on non‑warranty equipment, including disk drives, power supplies, monitors, hubs, and network cards. Upgrade and redeploy computer hardware to meet user requirements. Participate in technology committees and training programs. Support and service the District's phone systems. Other duties as may be necessary to provide support and services for the district technology program. Length of Contract Two hundred forty (240) contract days. Eight (8) hours per contract day. Evaluation Performance will be evaluated by the Technical Support Supervisor and the Director of Business and Technology in accordance with the Board's policies and state law. Supervisory Responsibilities Student Technicians as needed. Qualification Requirements To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Bachelor's Degree or three years professional experience working with personal computers and printers in a networked environment. Must be skilled in the operation, configuration and support of personal computers, Microsoft Windows XP, Microsoft Office, and overall computer operations and management of technical resources. Language Skills Ability to read, analyze, and interpret personal computer manuals and software instructional manuals; write specific instructions for operation of personal computers and peripherals; listen to users and communicate instructions clearly to achieve and complete tasks. Mathematical Skills Ability to work with mathematical concepts such as fractions, percentages, ratios, and proportions in practical situations. Reasoning Ability Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical variables, and solve technical situations with minimal assistance. Other Skills and Abilities Communicate effectively with others calmly and positively; establish and maintain effective working relationships with district personnel; perform duties with awareness of all district requirements and Board of Education policies. Physical Demands The employee is regularly required to sit, stand, climb a ladder, walk, lift up to 50 pounds, and carry computers, printers, and boxes of paper. Use of arms and hands is a regular function. Specific vision abilities include close and constant vision. Ability to speak clearly and hear adequately are reasonable expectations. The employee must function in a high‑stress, fast‑paced environment. Work Environment The noise level is that of a normal school and classroom. The noise level in the computer room can be loud at times. The employee may be required to provide their own transportation to other locations within the district to adequately perform duties. Driving Requirements The employee will be provided a district service van. The employee must have and maintain a satisfactory driving record based on district policy and state law. The van will be parked at the EPS Technology Facility during non‑working hours. ADA Compliance Statement The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned. #J-18808-Ljbffr Edmond Public Schools