SERVER

Server Position at Pizza King

Pizza King is searching for friendly and outgoing Servers who have a passion for customer service! As a Server at Pizza King, you will be the first and last impression to our customers. All Server team members must have a passion for customer service while working with a sense of urgency to achieve high standards of customer service, product quality, cleanliness, and safety. Your goal is to ensure that our customers have a great experience from start to finish that will make them want to come back time and time again.

Base pay is $8.00 an hour. Average hourly rate with tips is $15.00 an hour. New Castle - 500 S. Memorial Dr.

Benefits at Pizza King:

• Paid Time Off
• 401(k) program with Employer Match
• Earn more with tips
• Advancement opportunities
• $300 employee referral bonus
• Meal discounts while on the clock
• $1000 potential holiday incentive bonus
• 30% discount when you dine-in or carry-out
• $50 birthday dinner and paid day off for your birthday
• Flexible scheduling available for full and part-time employees
• Health, dental, vision, accident, critical illness, and life insurance offered to eligible employees
• Years of Service Bonus - employees are given a bonus once they reach a milestone anniversary

Server Requirements:

• **Must be at least 18+ years of age at locations that serve alcohol**
• Must be at least 16+ years of age at locations that do not serve alcohol
• **Able to maintain a liquor license and any other required permits**
• Must have within the first 30 days of employment.
• ATC Server Training Class within the first 90 days

** in locations that serve alcohol.

Server Responsibilities:

Customer:

• Acknowledge all customers entering and exiting the store.
• Provide the highest quality of interactions with customers - be pleasant, friendly, and polite to everyone.
• Display an appreciation of our customers by thanking them in a meaningful and thoughtful manner.
• Respond quickly and respectfully to a customer's complaint and notify the person in charge right away.
• Make appropriate suggestions to customer's orders to increase satisfaction with suggestive selling techniques.

Individual:

• Guide customers through the menu while demonstrating thorough knowledge of the food, beverages, and ingredients.
• Ensure the customer's order is complete and to the highest quality possible.
• Knowledge of all menu items and pricing structure.
• Maintain adequate inventories of supplies at the server station.
• Obtain a complete knowledge of serving procedures and follow them
• Memorize identifying table numbers in the dining room.
• Organize your time spent on the job.
• Removal of dirty dishes and debris when customers vacate tables in a timely and efficient manner.
• Maintain a high standard of cleanliness and setup of the dining room, restrooms, and front counter area throughout the shift.

Other:

• Knowledge of food preparation and order taking procedures.
• Prepare menu items while following the proper recipes to maintain a consistent product and nutritional value.
• Assume a kitchen position between tables, server duties, and taking care of customers.
• Support other staff in assuring that the essential functions of the kitchen are performed adequately and appropriately.
• Complete all assigned cleaning and prep work.
• Maintain clean dishes in all areas.
• Perform any other assignments or tasks assigned by your manager or supervisor.
• Obtain complete functional knowledge of pie-line procedures in order to prepare any menu items ordered.
• Obtain functional knowledge of oven expediting and cutting counter procedures.
• Maintain a positive attitude at all times.
• Expect additional duties and responsibilities as assigned.

Physical Requirements:

• Able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Able to be on your feet for extended periods of time.
• Attendance at work is required.

Reports to:

• General Manager, Assistant General Manager, or Shift Manager in charge

Pizza King is loved by the communities that we are established in. We ask that our employees take pride in their work and focus on quality to ensure customer satisfaction.

**reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions**