Commercial Service Plumbing Supervisor

Job Description

Job Description

Commercial Service Plumbing Supervisor – Lead Field Operations Across Washington DC

Job Overview

• Company: O'Connor Plumbing
• Salary/Pay Rate: $100,000 - $115,000 per year (Salary plus Performance-Based Bonus)
• Location: Washington, DC (Servicing the DMV region with 20% travel)
• Job/Employment Type: Full Time
• Project Scope: Commercial Plumbing & HVAC Field Services
• Mandatory Licenses & Certifications: Drivers License

The Opportunity

You will serve as a vital operational leader driving field execution and quality across commercial plumbing projects in the DMV region. This high-impact role gives you the platform to mentor field technicians while taking ownership of safety, profitability, and client satisfaction. You will lead a dedicated team with full support from a business that treats you like family.

How You Will Make an Impact

• Oversee and manage daily field operations, ensuring technicians complete job tickets on schedule and within budget.
• Mentor and guide service technicians and apprentices through hands-on technical training and coaching.
• Conduct regular field visits to maintain strict compliance with safety protocols and commercial plumbing codes.
• Resolve real-time technical and logistical challenges on-site to minimize client downtime.
• Manage material sourcing and supply ordering to keep field projects operating efficiently.
• Maintain clear communication channels between field teams, dispatchers, and commercial clients.
• Participate in the leadership rotation to dispatch and support on-call technicians during urgent situations.

Required Qualifications & Experience

• Minimum of 10 years of hands-on experience in commercial plumbing service and installations.
• Proven background leading field crews, managing job tickets, and coordinating project logistics.
• Exceptional troubleshooting skills across complex commercial plumbing 
• Strong written and verbal communication skills with a client-first mindset.
• Proficiency in using electronic devices, including smartphones, tablets, and field management applications.
• Valid driver's license with a clean driving record.

Preferred Qualifications & Experience

• Active Journeyman or Master Plumber License.
• Graduation from an accredited trade program or technical certification program.
• Prior experience managing on-call rotations and dispatch workflows.

Compensation Benefits

• Competitive annual salary ranging from $100,000 to $115,000 plus performance bonus potential.
• Weekly pay cycle every Friday.
• 401(k) retirement savings program with employer matching.
• Generous sign-on bonus up to $10,000 for qualified candidates.
• Employee referral bonus programs up to $20,000.
• Health and Wellness Benefits
• Comprehensive medical insurance (CareFirst options with substantial company contribution).
• Dental and vision insurance plans.
• Health Savings Account (HSA) options.
• Company-paid life insurance with optional supplemental disability coverage.
• Work-Life Balance Benefits
• Paid time off including holidays, vacation days, sick/flex time, and your birthday off.
• PTO Match
• Relocation assistance available for qualified out-of-area candidates.
• Career Development Benefits
• Paid leadership and technical training at the Tom O'Connor Training Center.
• Manufacturer training and industry safety certifications (OSHA, Fall Protection, Lifts).
• Company-provided tech package including iPhone, iPad, and laptop.
• Dedicated mentor training and leadership development pathways.
• Unique & Additional Perks
• Take-home company vehicle with gas card and EZ-Pass provided.
• Cintas Carhartt uniforms provided at no cost.
• Company-sponsored team events, family activities, and monthly paid team meals.
• Monthly perks including gift cards, high-end electronics, and luxury vacation rewards.

About Us

O’Connor Plumbing is a premier, family-owned commercial services provider that has served the Washington DC metro area since 1949. We foster a culture where team members build rewarding, long-term careers in a supportive environment. We believe in taking care of our people through industry-leading benefits, continuous education, and genuine appreciation.

O'Connor Plumbing is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.