Master Carpenter

Master CarpenterAre you ready to join a team that answers all customer calls for you, fills your schedule, and provides you with your own van? At Mr. Handyman we're growing our team of handyman professionals so we can continue to be one of the most well-respected home repair and maintenance companies in the country. We're looking for Master Carpenters who can "do it all" while taking excellent care of our customers.Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.When you join the Mr. Handyman team, you get so much more than a job… you get a career you can be proud of, and the support of industry-leading software and business systems.Why You'll Want to Join Our TeamHere are just a few of the benefits you'll receive when joining the Mr. Handyman team.Company-supplied van with gas cardA back office that takes care of filling your schedule, so you don't have toAn office team that answers all calls and helps you take care of the customersFlexibility with hours so you can take care of life's important eventsAnd so much more…Job RequirementsThese are the minimum requirements to be considered for this position.Experience: Minimum 10–15 years of professional carpentry experience.Technical Mastery: Expert-level skills in framing, trim/molding, cabinetry installation, and structural repairs (including decks and rot repair).Project Management: Ability to "dry crawl" a project—estimating materials, planning the layout, and executing from start to finish without supervision.Tools: Must possess a full suite of professional-grade power and hand tools.Documentation: Ability to document work, take clear "before and after" photos, and use basic tablet/smartphone apps for job tracking.Physical Ability: Able to lift 50+ lbs, climb ladders, and work on roofs (including two-story tarping or repairs)Live in the areaYour Responsibilities as a ProfessionalVersatility: Willingness to handle smaller "handyman" tasks between large carpentry projects.Professionalism: Clean-cut appearance and "personable" attitude.Making Recommendations and Managing Expectations with Customers: You'll communicate with customers to help them understand what they need to have done and manage expectations about the scope of work and costs.Create Life-Long Customers: Deliver a great experience that wows life-long repeat customers. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to wow the customer every time.How We'll Measure PerformanceHere are some of the ways that we'll measure your performance in the role.Customer Satisfaction (NPS): For every job, you will encourage customers to complete a survey for them to rate their satisfaction with the service. You'll need both a high response rate and high satisfaction rate.Revenue Target: Our office gets you in the door and it's your job to stay there and find additional ways to be of service to the customer.Effective Billing Rate: It's your responsibility to invoice appropriately, source any needed materials, and collect payment from the customer.Recall Percentage: We guarantee all our work for one year. The work needs to be done correctly, the first time.Benefits & PayThe pay range for this position is $29.00 to $32.50 and is dependent on your experience as Carpenter as well as your experience with other home repair and maintenance projects.Still with us? Great! Remember, we're looking to hire only the best. If that's you, APPLY TODAY!