IT Systems/MercuryGate Analyst

IT Systems/MercuryGate Analyst, Transportation - Des Plaines, IL

As the IT Systems/MercuryGate Analyst you will be the architectural bridge between complex operational challenges and high-value technical solutions. You are tasked with leading the development of CJ's integrated transportation systems, ensuring that every process enhancement drives measurable value for our global stakeholders. By partnering closely with external consultants and diverse customer groups, you will proactively resolve system discrepancies and spearhead the implementation of cutting-edge technology that keeps our supply chain moving forward.

Why You'll Love This Role:

• Own the Tech Stack: Take the lead on configuring and implementing MercuryGate TMS, serving as the primary architect for our transportation efficiency.
• Drive Strategic Impact: Move beyond the data to recommend high-level improvements; you'll determine ROI and present your vision directly to leadership.
• Be the Expert: Share your knowledge by leading the training for transportation technology and standardized processes across the organization.
• Support a Dynamic Mission: Enjoy a role that evolves with the business, offering the agility of on-call variety and the opportunity to tackle diverse, high-priority projects.
• Salary Range: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum base salary of $67,000, but actual base pay will depend on the successful candidate's skills, qualifications, and experience.

What You'll Be Accountable For

• System Implementation & Optimization: Configure, test, document, and implement the Mercury Gate Transportation Management System to facilitate efficient Transportation Operations.
• Operational Intelligence & ROI: Analyze service, cost, processes, and productivity of new and existing business to recommend improvements; determine impact and ROI and communicate to leaders.
• Data Integrity & Quality Assurance: Validate master data for accuracy and investigate errors to help determine how to improve future data quality.
• Process Mapping & Stakeholder Support: Receive requests for new processes and map out future states, ensuring internal and external customers have what they need to execute daily business.
• Strategic Vendor Management: Manage new and existing technology vendors to ensure alignment with customer needs; identify deficiencies proactively and communicate recommended solutions to leaders.
• Knowledge Leadership: Facilitate the training of transportation-related technology solutions and standardized processes.
• Operational Readiness: Maintain the agility to be on call and work as part of a weekend rotation as required.
• Organizational Support: Execute additional duties as assigned to support the evolving needs of the division.

What You'll Bring

• Bachelor's degree or 1-2 years equivalent work experience; Specialization in Logistics, Transportation or Supply Chain Management is required.
• 2+ years TMS super user experience is required. Mercury Gate experience preferred
• Proficient in MS Office products is a must - Excel, PowerPoint, and Word.
• Technically oriented with the ability to produce and manage test plans.
• Working knowledge of technical data structure such as EDI and XML; Technical coding languages such as VBA, SQL, R, Python is preferred.
• Must be able to travel up to 10%.
• Knowledge of Department of Transportation (DOT) regulations is preferred.

CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply. CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and/or harassment of any type, including but not limited to discrimination and/or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.