Food & Beverage Manager (New York City Metropolitan Area)

About CORE:

At CORE: we curate a global community of unlike-minded individuals united by their courage to defy definitions. Our members and Partners are relentlessly curious world builders, change makers, visionaries, leaders, and agents of transformation, who come from a range of thirteen distinct industries. As a community, we are committed to our collective performance, powered by dynamic engagement and exchange.

Position Summary:

The F&B Manager will work closely with the F&B Director in executing day-to-day FOH operations and creating memorable dining experiences for our members and guests. The F&B Manager will support in leading and developing staff, guest satisfaction and quality of service, achieving financial targets, and overseeing the overall operations in accordance with the company's standards.

The Specifics:

• Supervise the day-to-day functioning of all Restaurant staff and operations
• Help execute events and F&B service throughout CORE:
• Ensure staff is trained on quality service with a high-level focus on body language, eye contact, and proper verbiage
• Look to enhance the Member experience by continuous attention to our Member preferences
• Assist in staff scheduling
• Assist in ordering bar products - liquor, beer, wine, and consumables
• Perform a weekly inventory of Liquor and Wine and monthly full beverage inventory
• Assist in researching and conducting comprehensive beverage training for FOH staff
• Exercise quality control for both Services and Food and Beverage
• Support our CORE: Partners through appropriate management and supervision to include scheduling, assigning, and directing work; appraising performance, rewarding and counseling Partners; addressing concerns and resolving issues
• Resolve Member and guest complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase member satisfaction
• Coordinate food and beverage operations with other departments to ensure efficient member service
• Performing daily walk-through of all areas of the establishment to ensure full compliance with brand and company standards

Ideal Attributes:

• Relentless curiosity
• Resourcefulness
• Resilience

Experience and Qualifications:

• 2+ years of management and supervisory experience in a restaurant, and hotel experience is preferred
• Strong background in fine dining and knowledge of service standards
• Extensive knowledge of food, wine, and beverages
• Excellent verbal and written communication skills
• Ability to remain calm under pressure and resolve guest conflict; strong customer service skills
• Experience in hiring, training, scheduling, and leadership best practices
• Strong interpersonal, leadership and team building skills
• Knowledge of Aloha or similar POS system
• Must have open availability; able to work nights, weekends, and holidays when needed