Team Member: Back of House

Chick-fil-A Hays Team Member

At Chick-fil-A Hays we believe working here is more than a job; it's an opportunity to be part of a team that values growth, excellence, and care for others. As a locally owned and operated Chick-fil-A restaurant, we believe success begins with people, and we are committed to equipping our leaders to make a lasting impact both inside and outside our restaurant.

Our core values guide everything we do:

• Character – we seek to employ those top-tier individuals that exemplify excellence in all that they do both inside and outside the four walls of the restaurant.
• Care – that is genuine and intentional for guests and team members alike
• Connect - with everyone we come in contact with to build meaningful relationships and re-markable experiences.
• Culture - that is healthy, fulfilling, welcoming, fun, and passionate about executing with excellence - everyday.
• Community – we love Hays and wish to be a shining light so that we may leave a legacy of impact through daily excellence.

Position Summary

The Back of House (BOH) Team Member is responsible for preparing and assembling high-quality food with precision, speed, and care. This role is crucial to ensuring that every guest receives fresh, delicious meals that meet Chick-fil-A's high standards. BOH Team Members work behind the scenes to maintain food safety, cleanliness, and excellence in every meal served.

This position is ideal for individuals who take pride in their work, value teamwork, and thrive in a fast-paced environment.

Food Preparation & Quality

• Prepare, cook, and assemble menu items according to Chick-fil-A Pathway standards.
• Ensure all food is served fresh, hot, and prepared with accuracy and consistency.
• Maintain proper portioning, temperature control, and food safety standards.
• Follow all recipes, procedures, and quality guidelines to ensure excellence in every meal.

Operational Excellence

• Keep all kitchen stations clean, organized, and well-stocked throughout the shift.
• Support daily and weekly cleaning tasks, including equipment, floors, and storage areas.
• Rotate stock and maintain proper labeling and dating of all food items.
• Follow all safety, sanitation, and health department regulations.
• Maintain a sense of urgency and efficiency during periods of high volume.

Teamwork & Culture

• Communicate clearly and respectfully with other team members and leaders.
• Support Front of House operations by ensuring timely and accurate order fulfillment.
• Demonstrate integrity, humility, and teamwork in every interaction.
• Contribute to a positive, encouraging, and growth-oriented kitchen culture.

Additional Expectations

• Demonstrates flexibility by performing other duties as assigned to support operations and team success.
• Must be able to safely lift up to 25 lbs, work in a fast-paced environment and stand for extended periods.
• Maintains consistent and reliable attendance with dependable transportation.
• Upholds Chick-fil-A Hays' standards of excellence, integrity, and professionalism in all interactions.

Qualifications

• Ability to communicate effectively in English, both verbally and in writing.
• A positive attitude and strong work ethic.
• Ability to work quickly, efficiently, and with attention to detail.
• Dependable, punctual, and consistent in following procedures.
• Commitment to maintaining food safety and cleanliness standards.
• Willingness to learn, take feedback, and continuously improve.
• Education: none required

Preferred Experience (Not Required)

• Previous experience in food preparation, kitchen work, or a fast-paced restaurant environment.
• Familiarity with Chick-fil-A standards and operational procedures.

Benefits & Perks

• Competitive Pay based on experience and availability.
• Monthly contribution toward health, vision & dental insurance for full-time employees.
• Daily Meal Allowance during scheduled shifts.
• Scholarship Opportunities through Chick-fil-A Remarkable Futures.
• Tuition Assistance (full-time only)
• Referral Bonus Program for qualified hires.
• Closed on Sundays – time for rest, family, and community.
• Opportunities for growth and leadership development within the restaurant.

Our Commitment

At Chick-fil-A Hays, we believe every guest deserves a remarkable experience and every team member deserves an environment where they can grow, feel valued, and make a difference. Join a team that's passionate about serving with excellence, developing people, and inspiring purpose every day.

Working at a Chick-fil-A® restaurant is more than a job – it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Work schedule

• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift

Benefits

• Flexible schedule
• Referral program
• Employee discount
• Paid training