Housekeeping

Job Description

Job Description

The Housekeeping Room Attendant is responsible for maintaining clean, comfortable, and welcoming guest rooms and hotel areas. This position plays an important role in providing guests with a positive experience while maintaining Hampton Inn cleanliness and brand standards.

Daily Job Responsibilities

1. Guest Room Cleaning

• Clean and prepare guest rooms according to Hampton Inn brand standards.
• Make beds, change sheets, and replace pillowcases.
• Dust furniture, lamps, windowsills, and other surfaces.
• Vacuum carpets and clean hard floors.
• Empty trash cans and replace liners.
• Clean mirrors, windows, and glass surfaces.
• Replenish guest room supplies and amenities.
• Check that furniture and room items are properly arranged.

2. Bathroom Cleaning and Sanitation

• Clean and disinfect toilets, showers, bathtubs, and sinks.
• Clean mirrors, countertops, and bathroom fixtures.
• Replace towels, washcloths, and bathmats.
• Replenish soap, shampoo, conditioner, and other guest amenities.
• Check drains, water pressure, and bathroom fixtures.
• Ensure bathrooms are clean, sanitized, and properly stocked.

3. Guest Room Presentation

• Inspect rooms to ensure they are clean and ready for guest arrival.
• Check that irons, ironing boards, telephones, televisions, and other room equipment are properly placed.
• Report missing, damaged, or malfunctioning items to management.
• Ensure all guest room supplies meet Hampton Inn brand standards.

4. Safety and Security

• Follow proper cleaning chemical and equipment safety procedures.
• Respect guest privacy and never disturb occupied rooms unnecessarily.
• Report lost and found items to management immediately.
• Report maintenance issues, damages, or safety concerns.
• Follow hotel procedures for entering and securing guest rooms.

5. Laundry and Housekeeping Supplies

• Assist with collecting, sorting, and transporting linens as assigned.
• Maintain housekeeping carts and cleaning supplies.
• Keep housekeeping storage areas clean and organized.
• Notify management when cleaning supplies or linens are running low.

6. Teamwork and Guest Service

• Maintain a friendly and professional attitude toward guests and coworkers.
• Respond politely to guest requests and direct concerns to the appropriate department.
• Communicate room status updates to the front desk.
• Work cooperatively with housekeeping, maintenance, and front desk staff.
• Complete assigned rooms within established timeframes while maintaining quality.

Employee Expectations

All housekeeping employees are expected to:

• Arrive on time and be prepared to work their scheduled shifts.
• Wear the required uniform and name badge.
• Maintain professional appearance and personal hygiene.
• Follow assigned cleaning procedures and checklists.
• Complete rooms thoroughly and consistently.
• Maintain a positive attitude and demonstrate teamwork.
• Take pride in the cleanliness and appearance of the hotel.
• Follow all hotel policies and Hampton Inn brand standards.

About Hampton Inn

Hampton Inn is a well-established hotel brand within the Hilton family, focused on providing guests with a clean, comfortable, welcoming, and reliable hotel experience.

Our team members are an important part of creating a positive stay for every guest. We value teamwork, professionalism, respect, dependability, and excellent customer service.

Working With Our Housekeeping Team

Our housekeeping team plays an essential role in maintaining the quality and comfort of the hotel. Housekeepers are responsible for preparing guest rooms, cleaning and sanitizing bathrooms, changing linens, restocking supplies, maintaining public areas, and ensuring rooms are ready for arriving guests.

We are looking for dependable and hardworking individuals who take pride in their work, pay attention to detail, work well with others, and treat guests and coworkers with respect.

What We Offer
A professional and team-oriented work environment
Training and opportunities to develop hospitality skills
Recognition for hard work and excellent performance
A workplace focused on respect, inclusion, and teamwork

Housekeeping is more than cleaning rooms—it is an important part of creating a comfortable and welcoming experience for every Hampton Inn guest. Hilton specifically identifies housekeeping and laundry as a key hotel career path responsible for fresh linens, comfortable rooms, and quality guest experiences.

Company Description

About Hampton InnHampton Inn is a well-established hotel brand within the Hilton family, focused on providing guests with a clean, comfortable, welcoming, and reliable hotel experience.Our team members are an important part of creating a positive stay for every guest. We value teamwork, professionalism, respect, dependability, and excellent customer service.Working With Our Housekeeping TeamOur housekeeping team plays an essential role in maintaining the quality and comfort of the hotel. Housekeepers are responsible for preparing guest rooms, cleaning and sanitizing bathrooms, changing linens, restocking supplies, maintaining public areas, and ensuring rooms are ready for arriving guests.We are looking for dependable and hardworking individuals who take pride in their work, pay attention to detail, work well with others, and treat guests and coworkers with respect.What We OfferA professional and team-oriented work environmentTraining and opportunities to develop hospitality skillsRecognition for hard work and excellent performanceA workplace focused on respect, inclusion, and teamworkHousekeeping is more than cleaning rooms—it is an important part of creating a comfortable and welcoming experience for every Hampton Inn guest. Hilton specifically identifies housekeeping and laundry as a key hotel career path responsible for fresh linens, comfortable rooms, and quality guest experiences.