Associate Operations Director

Join Our Caring Community

Join our dedicated outpatient team, where patient-centered care is our top priority. In this role you will directly report to the Market President and play an important part in delivering high-quality clinical support to our patients.

Job Functions

• The Associate Operations Director helps develop and leads implementation for staffing plans, policies and procedures for the facility.
• Works closely with Clinic Manager and dyad partner as well.
• Decisions are typically related to identifying and resolving complex technical and operational problems within department(s).
• Leads multiple managers or highly specialized professional associates.

Required Qualifications

• Requires a Bachelor's degree in Healthcare Administration, Business Administration, Public Health Administration or another related field.
• Or in lieu of Bachelor's degree 10+ years of Healthcare Administration/Leadership Experience, with a minimum of 2 years Valued Base setting experience.
• 2+ years of progressive supervisory experience in providing oversight for multiple physician practices or healthcare clinics.
• 4+ years of management experience.
• P & L management experience.
• Efficient in Microsoft software including Excel Word, Outlook and PowerPoint.
• Experienced with electronic medical records.
• For this role you are required to travel to Louisiana and Mississippi. Local travel is required; Mileage is reimbursed.

Preferred Qualifications

• Bilingual English / Spanish
• HEDIS knowledge
• Project management skills / training
• Experience with medical coding
• Master's Degree

Scheduled Weekly Hours: 40

Pay Range: $104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits: Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer: It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.