Outdoor Guest Service Attendant (Brook Road)

Outdoor Guest Service Attendant (Brook Road)

Join Flagstop Top Workplace 2025 & 2026 (Richmond Times-Dispatch) + 12 culture badges including Innovation Top 5%, Trusted Leader, Supportive Managers, and more. Also recognized as a Fastest-Growing Company (Richmond BizSense) and one of the Top 50 largest car wash companies in the U.S. (Top 100 Conveyor Car Washes).

Are you looking for a fresh opportunity in a fast-paced, exciting environment? We are the official Car Wash of VCU, proud partner of the Richmond Flying Squirrels and Richmond Spiders, and we want YOU to join our dynamic team!

Employment Status: Full-Time or Part-Time (weekends are required)

Locations: With over 30 locations to choose from, we strive to find a location closest to your home.

Why Work With Us?

• Competitive Pay: Your pay starts at $15/hour. On top of that, our talented Guest Service Attendants earn an average of $3.00/hour extra in bonuses and commissions with an average hourly pay of $18.00/hour. With no cap on commissions/bonuses, our top performers have the potential to make even more!
• Flexible Schedules: Morning, afternoon, and evening shifts available.
• Growth Opportunities: At Flagstop, we don't just talk about career growth, we make it happen. Over the last year, 26% of our team members earned a promotion. Many of our leaders started in the same role you're applying for today.
• Outdoor Work: If you like working in the fresh air (winter or summer), this career is for you!
• Close to Home: With over 30 locations, you'll find a convenient work spot near you.
• Exceptional Benefits: We take care of our team! Check out the benefits below to see why we are one of the "Top Workplaces" in Richmond, VA.

What Makes You a Great Fit:

• Bring a positive attitude to work daily.
• Display exceptional customer service skills; bubbly, friendly, outgoing personality.
• Actively promote and sell memberships to new and existing customers.
• Maintain a neat appearance and clean hygiene with our professional uniform.
• Use your tech skills to navigate through our iPads and Kiosks as you assist customers with their accounts.
• Enjoy working with a team and learning new things about the car wash daily.
• Show up to work on time and ready to provide a fantastic customer experience to our guests.
• Encourage customers to download and use our app for a better car care experience!

Benefits:

• Comprehensive Health Coverage: Up to 100% covered monthly premiums for Medical, Dental, and Vision insurance.
• Mental Health Support: Access up to 5 free counseling sessions per year.
• Free Life Insurance: $10,000 in free life insurance coverage.
• Supplemental Protection: Coverage options for Critical Illness, Hospital, Accident, and Short-Term Disability.
• Free Employee Assistance Program (EAP): Confidential support for life's everyday challenges.
• 401(k) Retirement Match: 401(k) plan with up to a 3% company match to help build your future.
• College Tuition Assistance: Educational financial support designed specifically for student team members.
• Team Member Referral Program: Earn up to $300 for every referral hired to our team.
• Working Advantage Discounts: Exclusive discounts on flights, hotels, rental cars, entertainment, and more.
• Free Ultimate Car Washes: Keep your vehicle clean on us!
• Paid Time Off (PTO): Accrue paid time off to use when life happens.
• Free Uniform Shirts: Provided on day one so you're set up for success.
• Self-Service App: Easy-to-use mobile app to track your pay, manage schedule preferences, and more.
• Commuter & Transportation Support: Access to GRTC RideFinders options, including carpooling and ridesharing resources.
• Leadership & Development: Ongoing training resources to build skills and step into leadership.
• Team Member Recognition: Formal recognition during team meetings and company newsletters.

Ready for a career that offers growth, fun, and rewards? Apply today!

Qualifications:

• Meet the minimum age requirement of 16 years or older.
• Maintain reliable transportation to ensure on-time arrival for all shifts.
• Lift up to 50 lbs and stand or walk continuously for the duration of an 8-hour shift.
• Work confidently outdoors in all weather conditions (extreme heat, cold, rain) and thrive in a loud, fast-paced environment.
• Deliver exceptional customer service, operate iPads/kiosks, and actively promote and sell Unlimited Wash Club memberships.
• Commit to working weekends (Saturdays and Sundays required)

RVA Wash Holdings, Inc Dba. Flagstop Car Wash is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, marital status, or any other legally protected characteristic under applicable federal, state, and local laws. We comply with all applicable laws governing non-discrimination in employment in every location in which we operate.

This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.