Accounting & Collections Specialist

Accounting & Collections Specialist Firetronics Location: Altamonte Springs, Florida (Onsite Only, No remote option) Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Hours: 40 hours per week Starting Pay: $18.00 per hour Employment Type: Full-Time About the Position Firetronics is looking for a dependable, professional, and customer-focused Accounting & Collections Specialist to join our accounting department. This position will have a strong focus on customer collections and accounts receivable , while also supporting a variety of day-to-day accounting and administrative functions. The ideal candidate is comfortable communicating with customers by phone and in writing, is organized and detail-oriented, and can confidently follow up on outstanding accounts while maintaining positive customer relationships. If you enjoy working with people, staying organized, and being part of a team where your work makes a difference, we’d like to hear from you. Key Responsibilities Contact customers regarding outstanding balances and assist with collections Communicate professionally and effectively with customers by phone, email, and other forms of correspondence Follow up on past-due accounts and document collection activity Upload invoices into various customer billing platforms Process credit card payments and other customer payments Assist with accounts receivable and other general accounting functions Help answer and direct incoming phone calls as needed Provide general administrative support to the accounting department Maintain accurate records and documentation Work collaboratively with other departments to resolve customer billing and payment questions Perform other duties as required Basic Requirements Strong verbal and written communication skills Professional and confident telephone manner Comfortable communicating with customers on a daily basis Strong attention to detail and accuracy Organized with the ability to manage multiple tasks and priorities Dependable, responsible, and able to work independently Comfortable using computers and learning new software and billing platforms Ability to handle collection conversations professionally, courteously, and confidently Previous experience in collections, accounts receivable, accounting, billing, or customer service is preferred Compensation & Benefits Starting Rate: $18.00 per hour Full-time, Monday–Friday, 8:00 a.m.–5:00 p.m. 90-day probationary period Health, dental, and vision insurance eligibility beginning the first of the month following 60 days of employment Additional voluntary benefits, including cancer, short-term disability, long-term disability, accident coverage, and more Sick leave and holiday pay after completion of the 90-day probationary period $25,000 company-provided life insurance after 90 days One week of vacation after one year of employment; two weeks thereafter 401(k) eligibility after one year of employment Firetronics is an equal opportunity employer. #J-18808-Ljbffr Firetronics, Inc