Omnichannel Strategy & Client Delivery Lead

Jobtailor is seeking a seasoned consultant to elevate customer service operations in a dynamic environment. The role focuses on building strong client relationships, guiding junior staff, and delivering strategic omnichannel initiatives across contact centers. The candidate will analyze processes, drive improvements, and collaborate with stakeholders to ensure high-quality delivery and client satisfaction. A background in CCaaS and AI-enabled solutions is highly valued. #J-18808-Ljbffr Jobtailor