Shift Lead

We are hiring Friendly Shift Leaders to help lead our growing organization. Benefits Competitive wages (depending on experience) Growth within the company Family atmosphere Direct Deposit Monthly contests to win prizes Digital Redbook (task lists) Opportunity to learn the business from the ground up. An environment of recognition with a family atmosphere, with the biggest Dunkin' network in Michigan and growing in Cleveland. Responsibilities Cultivate a 5-star team environment by recruiting, training, coaching, and counseling team members; communicate job expectations; plan, monitor, enforce policies and procedures. Achieve results by implementing production, productivity, quality, and guest service satisfaction; resolving problems; identifying trends; implementing change; minimizing waste. Delight our guests by exceeding their expectations and providing a 5 Star Guest experience. Qualifications High School diploma or GED (preferred) One or more years shift management experience Open/ flexible work availability Demonstrated ability to lead and manage your own shift in a fast-paced, dynamic environment Good with problem solving and decision making #J-18808-Ljbffr