Customer Support Specialist
$25 per hourNexarideexpress
Position: Customer Support Specialist
Location: Remote
Compensation: $25 per hour
Employment Type: Full-time
Industry: Logistics & Haulage
Company: Nexa Ride Express
About Nexa Ride Express
At Nexa Ride Express, we are not just moving freight we are moving industries forward. As a fast-scaling logistics and haulage solutions company, we are transforming how goods travel across the country through cutting-edge technology, reliable service, and a customer-first mindset. Join a team that's redefining logistics one load at a time.
Position Overview
We are seeking a Customer Support Specialist who thrives in a fast-paced, remote environment and is passionate about delivering exceptional service. In this role, you'll be the voice of Nexa Ride Express, providing timely, accurate, and empathetic support to our customers, partners, and drivers.
Key Responsibilities
Respond to customer inquiries via phone, email, chat, and ticketing platforms with professionalism and clarity.
Resolve service issues related to shipments, delivery updates, payment inquiries, and general support.
Collaborate with dispatch, operations, and driver support teams to resolve issues quickly and efficiently.
Maintain accurate records of customer interactions, feedback, and issue resolutions.
Identify recurring problems and flag them to the operations or product teams for improvement.
Uphold Nexa Ride Express's commitment to providing world-class customer experience.
Qualifications
5 years of experience in customer support, preferably in logistics, transportation, or tech-driven services.
Excellent verbal and written communication skills.
Comfortable using customer service platforms (e.g., Zendesk, Freshdesk, HubSpot, etc.).
Empathy-driven, solution-focused, and calm under pressure.
Ability to multitask and work independently in a remote setting.
Reliable internet connection and a quiet home office setup.
What We Offer
Competitive Pay $25/hour
Fully Remote Work Work from anywhere with structure and flexibility.
Career Growth Be part of a growing logistics brand with real upward mobility.
️ Comprehensive Benefits Health, wellness, and time-off plans available.
Mission-Driven Team Join a team passionate about transforming logistics for the better.
Apply Now
Ready to be part of something bigger? Apply now and help us build the future of logistics, one customer at a time.
$23 - $30 per hour
...Description Customer Support Specialist Location: Desert Ridge, AZ Employment Type : Full-Time Compensation: $23–$30/hr + quarterly performance based bonuses. Make a real difference in people’s lives — bring your people skills, and we’ll provide the training...SuggestedFull timeSerenity Mental Health Centers
Glendale, CA2 days ago- ...We are looking for a Remote Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product...SuggestedRemote work
IbrokerPower Capital
Los Angeles, CA2 days ago - ...core, with an eagerness to learn and do things differently Customer‑focused, always thinking about ways to improve the user experience... ...About The Role We're looking for a Technical Customer Support Specialist to help our users succeed with Zoo Design Studio and Zookeeper...Suggested
Zoo
Los Angeles, CA5 days ago - ...We are looking for a Customer Support Specialist with a background in Civil Engineering to serve as the primary bridge between our technology and our users. In this role, you will not just answer tickets; you will actively engage our community of engineers and designers...Suggested
Genia
Los Angeles, CA5 days ago $40k - $65k
...Customer Support Specialist – Travel Industry (Remote) Location: Remote – USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive...SuggestedFull timePart timeRemote workFlexible hoursDestination Careers
Los Angeles, CA2 days ago$22.19 - $23.49 per hour
...candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the team The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience...Rippling
Los Angeles, CA11 hours ago- ...As a Customer Support Specialist, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person. assist customers with finding products. provide quotes and take orders. troubleshoot and...
TradeJobsWorkforce
Los Angeles, CA1 day ago $24 - $27 per hour
...to help everyday issues. As we continue to grow at an accelerated pace, we are seeking a passionate and dedicated Weekend Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, assisting them with inquiries...Full timeContract workPart timeWork at officeRemote workWork from homeMonday to FridayWeekend workArrae
Los Angeles, CA1 day ago- ...Now hiring an experienced PayPal Customer Support Specialist to perform daily responsibilities with dedication. Ensure compliance with company and safety standards. Work with your team to maintain efficiency and service quality. Perks include competitive pay, flexible...Immediate startFlexible hours
TradeJobsWorkForce
Los Angeles, CA3 days ago - ...Take the next step as our new PayPal Customer Support Specialist to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Stay adaptable in a dynamic, fast-paced environment. Perks include competitive pay, flexible...Flexible hours
TradeJobsWorkforce
West Hollywood, CA3 days ago - ...MCI is looking for Remote Call Center Representatives to provide exceptional customer support while working from home. Candidates should have strong communication skills and a year of experience in customer service. This role includes answering calls, resolving issues...Remote workWork from home
MCI
Los Angeles, CA4 days ago $22 - $27 per hour
...Customer Support Specialist Acme Santa Fe Springs - Santa Fe Springs, CA 90670 Overview Salary Range $22.00 - $27.00 Hourly Position Type Full Time Education Level High School Travel Percentage None Category Sales Description Hourly Rate: $22-$27/hour + Order...Hourly payFull timeWork at officeRemote workMonday to FridayShift work- Interconvey Pact in Los Angeles is looking for a dedicated Call Center Representative to enhance customer service experiences. You will manage inbound and outbound communications, ensuring customer inquiries are resolved effectively. The ideal candidate should possess...
$14 - $20 per hour
...Omni Interactions is seeking a Work from Home Customer Service Representative. This independent contractor position allows you to set your own schedule while providing customer service for well-known brands via various communication channels. The ideal candidate will...Hourly payContract workFor contractorsRemote workWork from homeOmni Interactions, Inc.
Pasadena, CA5 days ago- ...Grow with Netflix Customer Support Specialist and make a real impact in day-to-day operations. In this role, youll support the team with consistent work and clear follow-through, staying on schedule and working with care. Success comes from people who bring reliability...
TradeJobsWorkForce
Los Angeles, CA3 days ago $22.19 - $23.49 per hour
...candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About the team The Customer Support team at Rippling is a dedicated group of professionals committed to ensuring that our customers have a seamless experience...Hourly payWork at officeShift work3 days per weekRippling
Los Angeles, CA5 days ago- ...About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues...Immediate startRemote workFlexible hours
Getaway Travel Agency
Los Angeles, CA2 days ago $16.9 - $17.5 per hour
...helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that...Hourly payStart working todayLocal areaU-Haul
Los Angeles, CA2 days ago$17.81 - $20 per hour
...BLISS Car Wash Customer Service Representative - $500 Sign on Bonus Base $17.81 - $20.00 hourly base pay, plus commission and incentives. Benefits: ~$500 Sign on Bonus ~ Hourly plus commission and incentives ~ Flexible working hours ~ Medical, Dental...Base plus commissionHourly payFull timePart timeRelocation packageFlexible hoursWestern Fuel Group
Los Angeles, CA3 days ago- ...Description : We are seeking a dedicated and professional Customer Service Specialist to join our dynamic team. In this role, you will be the... ..., responsible for delivering exceptional service and support to our valued customers. You will handle inquiries, resolve...Shift work
Mark Rink
Los Angeles, CA2 days ago $16.5 per hour
...Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across... ...person or department. Provide clerical and administrative support to the General Managers and Service Advisors. Handle...Crash Champions
Downey, CA2 days ago$18 - $20 per hour
...CUSTOMER SERVICES REP ($18.00- 20.00 PER HOUR) Location: LOS ANGELES, CA, UNITED STATES Join the largest suppliers of tile and natural... ...the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a...Hourly payWork at officeReGIS
Los Angeles, CA2 days ago- ...data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly....
Only Data Entry
Los Angeles, CA2 days ago $18.76 per hour
...Angeles, California 90019 Shift Availability Days (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged...Weekly payTemporary workPart timeLocal areaFlexible hoursShift workWeekend workWeekday workCircle K Stores, Inc.
Los Angeles, CA2 days ago$19 - $20 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI #: 1892... ...personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality guidelines as...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron Stations
El Monte, CA2 days ago$20 - $21 per hour
...has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to... ...Attend to walk in customers Process authorizations and support documentation Process support and sales incidents to maintain...Work at officeMonday to FridayFlexible hoursWeekend workShield California Health
Santa Fe Springs, CA2 days ago- ...Description: We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the... ...point of contact for our customers, providing exceptional support and ensuring a positive experience with our products and services...
Limitless East Marketing
Los Angeles, CA2 days ago $22 - $31 per hour
...SUMMARY: Under general supervision, the Customer Service Representative II ensures customer expectations are accurately determined and... ...guidance to less experienced Customer Service Representatives or may support specific customer(s). COMPENSATION:$22.00- $31.00/Hour...Contract workGenuine Parts Company
Los Angeles, CA2 days ago- ...Job Description A Customer Service Representative ideally would have startup experience who embraces versatilities and a fast-... ...all FORWARD application programs to provide excellent applicant support Identify inefficiencies in workflows and suggest solutions....
Arsenault Inc
Los Angeles, CA2 days ago - ...Are you friendly and do you thrive on providing great customer service? Are you knowledgeable and service oriented? Are you an excellent... .... Complete various daily, weekly and monthly reports. Support the Product Manager’s activities as needed. Successfully complete...Work at officeImmediate start
Hajoca Corporation
Hawthorne, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
- airport customer experience specialist Los Angeles, CA
- customer relations associate Los Angeles, CA
- client service specialist Los Angeles, CA
- bilingual customer service representative spanish english Los Angeles, CA
- inside customer service representative Los Angeles, CA
- work from home customer service associate Los Angeles, CA
- customer sales representative Los Angeles, CA
- customer service officer Los Angeles, CA
- client solutions specialist Los Angeles, CA
- overnight customer service representative Los Angeles, CA