Staff Mediator and Trainer (67935)

Staff Mediator and Trainer

Salary Range $30.99 - $34.25 Hourly Position Type Full-Time/Part-Time Job Shift Day Education Level Bachelor's Degree - 4 Year Degree

Overview

Volunteers of America Western Washington is a non-profit organization operating in Western Washington for over 125 years. Our Christian roots drive us to put our faith into action for the benefit of every member of the community. We celebrate our unique perspectives that allow us to better serve and uplift our community – and each other. Volunteers of America Western Washington is officially a designated CARE trauma informed organization.

Principal Activities

• Mediate all types of mediations as needed, to include Small Claims Court, Landlord-Tenant, Family cases and others as directed.
• Mediate and act as Court Lead for Small Claims Court
• Create and deliver exceptional training courses.
• Collaborate with Training Coordinator to create custom training quotes.
• Coordinate and prepare special projects assigned by senior management.
• Provide online training technical support when needed to ensure seamless program delivery.
• Work with judges, courts, and volunteers in the small claims court setting.
• Assist with maintaining files, computer data, and preparation of monthly reports when needed.
• Assist Practicum Coordinator with projects as needed.
• Uphold strict confidentiality and ensure all information shared during mediation remains confidential unless there is a legal requirement.
• Coordinate, develop, and enhance other projects and DRC programs as assigned.
• Other program duties as assigned.
• Support all DRC programs as assigned

Qualifications

Qualifications:

• Bachelor's degree in a relevant field or related work in lieu of degree.
• Certificated Mediator (Mediation Practitioner Certification)
• Demonstrated experience in project supervision, outreach, marketing, and customer service.
• Extensive experience in training.
• Belief in alternative dispute resolution processes.
• Exceptional written and verbal communication skills.
• Strong attention to detail.
• Highly developed interpersonal skills with the ability to collaborate effectively with staff, students, and the community.
• Ability to prioritize and work independently or with a team on complex tasks.
• High level of proficiency in computer and word processing skills.
• Proficiency in using computer systems and databases.
• Proficiency in Zoom.
• Strong typing skills.
• Bilingual skills beneficial

Equal Employment Opportunity Statement:

We are an Equal Opportunity Employer and all employment-related decisions are made without consideration of individuals' race, sex, age, national origin, disability status or any other protected characteristic.