Medical Assistant

Medical Assistant FreedomDoc Health

Join a team that's transforming healthcare one patient at a time.

FreedomDoc Health is seeking a skilled and compassionate Medical Assistant who thrives in a patient-first environment and is energized by creating a modern, hospitality-driven healthcare experience. Our clinics are redefining primary care through membership-based medicine focused on trust, time, and exceptional service. This role is perfect for someone who is highly organized, tech-savvy, and excited about being a central part of a small but powerful care team.

Why FreedomDoc Health?

At FreedomDoc Health, we believe medical care should feel personal, proactive, and seamless. As part of our team, you'll be working in a slower-paced, quality-over-quantity environment where patient relationships matter, and your voice makes a difference. We pride ourselves on offering concierge-level servicewithout the bureaucracy.

Key Responsibilities

• Deliver a 5-star patient experience with professionalism, warmth, and empathy from first contact through follow-up.
• Support clinical care through tasks such as vitals, phlebotomy, medication dispensing (under provider orders), POC testing, EKGs, and more.
• Manage the front desk including welcoming patients, verifying intake information, and ensuring accurate EMR documentation.
• Coordinate care logistics, including appointments, referrals, labs, imaging, and follow-ups.
• Educate patients about the FreedomDoc membership model and help them understand the value of continuous care.
• Process billing and memberships as needed, while helping patients navigate non-insurance-based healthcare.
• Keep clinical and office supplies stocked, organized, and ready for use.
• Communicate confidently with patients, providers, and the teamkeeping everyone in sync and informed.
• Embrace technology by working across digital tools including EMRs, secure messaging, and practice platforms.
• Collaborate closely with a small, high-performing team focused on quality, not volume.

What We're Looking For

• Current MA, CNA, EMT or equivalent certification/license (required)
• CPR certification (or willingness to obtain)
• 2+ years experience in a primary care, urgent care, or concierge/DPC setting preferred
• Outstanding customer service skillshospitality or patient-facing experience is a plus
• Comfort with EMRs and digital platforms
• Positive, team-first mindset and strong attention to detail
• Willingness to occasionally flex hours to meet patient or practice needs
• Passion for reimagining how healthcare is delivered

Perks of the Role

• Meaningful patient relationships and low daily visit volume
• Clean, modern clinic environments without the chaos of traditional systems
• Opportunities to grow as part of a mission-driven, patient-centered organization
• No billing codes, insurance paperwork, or corporate red tape