Medical Front Office Representative- Full Time

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position Summary:
The Medical Office Receptionist is responsible for providing front-desk support in a healthcare setting. This role involves greeting patients, scheduling appointments, handling administrative tasks, and ensuring smooth daily operations of the medical office.

Key Responsibilities:

• Greet and check in patients in a friendly and professional manner 
• Answer phone calls, take messages, and direct inquiries appropriately 
• Schedule, confirm, and reschedule patient appointments 
• Verify patient information, insurance details, and update records 
• Maintain and organize medical records (electronic or paper systems) 
• Collect co-pays and process payments 
• Assist with patient intake forms and documentation 
• Coordinate communication between patients and healthcare providers 
• Ensure the reception area is clean, organized, and welcoming 
• Follow all privacy regulations, including HIPAA compliance

Qualifications:

• High school diploma or equivalent (required) 
• Previous experience in a medical office or customer service role (preferred) 
• Knowledge of medical terminology (a plus) 
• Familiarity with electronic health record (EHR) systems 
• Strong communication and interpersonal skills 
• Excellent organizational and multitasking abilities 
• Basic computer and office equipment skills
• Bilingual