Knowledge Management Specialist

Knowledge Management SpecialistThe Opportunity:As aKnowledge Management (KM) Specialiston our team, you will apply specialized technical and operational expertise to directly enable operations, intelligence analysis, and mission execution for key stakeholders. In this role, you will lead or support the end-to-end design, deployment, and governance of enterprise KM frameworks, establishing robust protocols for capturing, structuring, and disseminating vital operational knowledge. You will serve as a critical bridge between data, technology, and end-users—driving process modernization, accelerating the integration of emerging AI and analytics platforms such as Palantir and Tableau, and breaking down information silos across cross-functional teams. By optimizing collaboration environments, standardizing workflows, and transforming raw operational data into accessible knowledge assets, you will directly enhance organizational efficiency, reduce time spent searching for information, and empower senior leadership with data-driven decision support.What You’ll Work On:Design and implement scalable KM frameworks, establishing protocols and workflows for capturing, storing, accessing, and maintaining organizational knowledge assets across analyst teams and partner organizations.Evaluate business workflows to enhance information governance, optimize operations, and identify opportunities to integrate emerging AI capabilities and collaborative technologies.Develop and deliver high-impact executive communications, including leadership briefings, talking points, and strategic roadmaps to inform senior stakeholder decisions.Author and maintain standard operating procedures (SOPs), policies, and strategic plans.Establish and monitor performance metrics to quantify reductions in search time and gains in operational efficiency.Administer and structure content across SharePoint, Microsoft 365, and enterprise collaboration suites to optimize site navigation, metadata tagging, and repository hygiene.Collaborate with data engineers and analysts to align KM frameworks with enterprise data platforms, includingPalantirandTableau, ensuring knowledge assets and analytical outputs are structured, searchable, and accessible across the enterprise.Join us. The world can’t wait.You Have:Experience withMicrosoft Office suite, SharePoint site architecture, and enterprise content management systemsExperience creating concise, high-levelbriefings and executive deliverablesfor senior leadershipExperience facilitatingworking groups and stakeholder meetings, conducting deep metrics analysis, and leveragingAI or automation toolsto accelerate knowledge discoveryKnowledge of enterprise data integration, visualization, and analytics platforms such asPalantir Foundry or Gotham,Tableau, orMicrosoft Power BI to support data discoverability, workflow optimization, and data-driven decision-makingAbility to lead cross-functional projects, developstrategic KM plans, and define performance KPIs supporting data-driven decision-makingTS/SCI clearanceBachelor’s degree in Information Science, Information Technology, Business Administration, Communications, or Computer Science and 5+ years of experience in Knowledge Management, information architecture, or organizational change management, or 10+ years of experience in Knowledge Management, information architecture, or organizational change management in lieu of a degreeNice If You Have:Experience integrating Knowledge Management (KM) processes with advanced data and business intelligence platforms such as Palantir, Tableau, Qlik, or enterprise data catalogs to enhance cross-organizational information discovery and reportingIndustry Certifications such as Certified Knowledge Manager (CKM), Project Management Professional (PMP), or Prosci Certified Change Practitioner CertificationEnterprise Tools and Process Optimization Certification such as Microsoft Certified: Power Platform or 365 Fundamentals, ITIL 4 Foundation, or Lean Six Sigma Green Belt or higher CertificationClearance:Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;TS/SCI clearance is required.CompensationAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity StatementAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.Candidate AI Usage PolicyAI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided. Work ModelOur people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.Commitment to Non-DiscriminationAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.SummaryLocation: CambridgeshireType: Full time