Program Assistant, Marillac

Job Description

Job Description

PROGRAM ASSISTANT, MARILLAC (ALBANY)

Location: Albany, NY

Program : Homeless Services Program - Marillac Family Shelter

Type: Full-time / Non-exempt

Pay Range: $17.86- $21.86

Schedule : Monday - Friday; 7:30am-3:30pm

Job Ref. # : 0513

Our Mission:

St. Catherine's Center for Children provides a comprehensive range of human services designed to offer hope, foster growth, and improve the lives of the children, families and adults we serve.

Our Vision:

St. Catherine’s willingness to embrace change and develop new services is, and will remain, our guiding philosophy as we support the human service needs of children, families, and adults throughout the region.

Position Overview:

The Program Assistant assists with a wide variety of tasks related to the effective management of daily operations of the Marillac Family Shelter. Tasks include, but are not limited to: supply inventory, monitoring/ ordering, maintaining records of clients and daily census, front desk coverage and childcare as needed. Maintain a respectful, supportive, caring and family-oriented atmosphere for residents of the facility and staff members.

Position Requirements:

• High School diploma or GED Equivalent is required; College degree in human services preferred.
• Clean and Valid New York State Driver’s License*; actively licensed for at least one (1) year with reliable transportation.
• Ability to relate to a culturally diverse resident population.
• At least one year of relevant experience and a professional record of integrity and strong advocacy for families who are experiencing homelessness.
• Excellent organization, planning and time management skills.
• Proficiency in various computer applications: Microsoft Office Suite, Google Business Workspace Suite, and use secure Internet practices.
• Strong organization and planning skills.
• Excellent communication skills and solid writing aptitude.
• Ability to work collaboratively with other personnel and service providers or Professionals.
• Must be able to respond effectively and therapeutically in crisis situations.
• Self-motivated and engaged, with a strong attention to detail; Excellent writing aptitude.
• A kind, warm and caring mindset; Capable of exhibiting empathy for those in need.
• Ability to nurture and show compassion and understanding for clients/children in crisis.
• Qualities of positivity, flexibility and adaptability; A professional record of integrity, proven reliability and dependability.
• Capable of exercising ethical, independent judgment and discretion, handle sensitive family and individual data with strict confidentiality.

*Staff in driving positions must be able to meet the agency’s minimum requirements of our insurance policy for authorized drivers; including, but not limited to the minimum age of 21 at time of hire, and the ability to maintain insurability throughout employment.

Essential Duties & Responsibilities include, but are not limited to:

• Establish and maintain professional working relationships with staff members, service providers, community resource people, and residents according to all agency procedures, policies, and practices.
• Ordering of supplies that are needed to operate the shelter effectively. This includes but is not limited to office supplies, household items, regional food banks, and first aid supplies.
• Complete reports for Quarterly Statistics, United Way, Food Bank and audit sheets for program compliance and billing.
• Ensuring all record keeping requirements are being met accurately through completion of audit sheets.
• Support Activities Coordinator with holiday planning of on-site events and donations.
• Set up client files and maintain on a weekly basis.
• Photocopy appropriate materials as required.
• Assist with front desk coverage and childcare as needed.
• Conduct unit inspections and monthly fire drills.
• Conduct weekly reviews of surveillance video; documenting activity or incidences.
• Ensure a safe, secure, healthy environment by reporting situations that need attention and provide follow up as needed.
• Additional position-related duties and responsibilities as assigned by the supervisor/ director

What We Offer You**

• Competitive Pay with an Excellent Benefits Package
• Health Insurance options: Medical, Dental and Vision
• $600 Well-being Reimbursement Benefit
• Generous Combined Leave Time (CLT) and Paid Holidays!
• We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program
• Pension Plan with Generous Agency Contribution
• 403b Retirement Savings Plan
• Life Insurance – Automatic Benefit at no cost to employee
• Paid Training, including TCI and CPR/AED/First Aid Certification & Update courses, if role appropriate
• Tuition Reimbursement & Travel/ Mileage Reimbursement
• Professional Development & Career Growth Opportunities
• The Comfort of a Business Casual Environment
• Our Commitment to Embrace & Foster Mindfulness, Relevance, Respect and Solidarity.

** To qualify, certain conditions may apply

About Us

St. Catherine’s Center for Children is a non-profit organization located in the Greater Capital Region of New York. We offer a wide array of human services designed to meet the needs of vulnerable children, families and adults, including residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s is committed to cultivating a culture where all employees feel safe to bring their authentic and best selves to the workplace. We are invested in fostering an equitable, inclusive and diversified workplace; collaboratively embracing mindfulness, relevance, respect and solidarity.

EEO Statement

St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.

If you would like to learn more about our agency or one of our many programs, please visit our website at: