Transfer Center RN

Do you want to join an organization that invests in you as a RN Coordinator? At Medical City Plano, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications What you will do in this role: You will be responsible for coordinating direct admissions and hospital transfers to an appropriate HCA Division hospital. You will coordinate ambulance transfers from the HCA Division hospitals to other facilities and post-acute care providers. You will work in a customer-centric transfer and transport call center; respond to all callers with the aid of an electronic database of service profiles, approved clinical protocols and healthcare information. You will efficiently and effectively, manage all hospital transfers. Consult with on-call physicians regarding patient care issues, needs and concerns and advise when appropriate. You will work collaboratively with HCA facilities to manage all internal and external patient movements and the allocation of bed assignments. You will apply your nursing knowledge derived from education and experience as foundation for gathering appropriate clinical data to ensure appropriate placement, transfer facilitation, communication, and accurate documentation. You will communicate with physicians and outlying facilities if placement of a specific patient will be problematic. Use problem-solving skills to determine the best course of action, which will be satisfactory to the patient, the MD, and the hospital. You will assist in data collection, monitoring, evaluation, and analyzing of transfer problems for the purpose of developing and implementing protocols, policies and procedures. You will exhibit excellent customer relationship skills including telephone and personal contact with all of the call center’s customer groups, i.e. physicians and their office staffs, nurses, vendors and fellow employees, etc. What qualifications you will need: Graduate of an accredited nursing program required; Bachelor’s degree in Nursing preferred Minimum of 3 years’ related clinical experience in an acute care setting (ED or Critical Care preferred) RN License in the states where the HCA facilities for that Division are located – multi-state license required if Transfer Center covers more than a single state (may be obtained upon hire) Scheduling Requirements: 12 Hour Shifts - Required Flexibility in scheduling - Required Rotating Weekends - Required Holiday Shifts - Required Benefits Medical City Plano, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services Wellbeing support, including free counseling and referral services Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts Learn more about Employee Benefits ( Note: Eligibility for benefits may vary by location. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll, and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers, and their communities. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are an family 270,000 dedicated professionals! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr HCA Healthcare