Store - Optometric Technician

Store - Optometric Technician

The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service.

Major duties and responsibilities include greeting guests without delay, showing urgency in providing service to guests and satisfying their needs, determining the reason for the guest's visit, reviewing prescriptions and/or patient information carefully, identifying special needs, consulting with Opticians, Doctor or Retail Management when necessary, showing patience and courtesy to indecisive or difficult guests and patients, performing work accurately and thoroughly despite time pressure and guest volume, identifying situations involving unsatisfied guests and acting quickly for resolution, demonstrating knowledge of appointment book/scheduling procedures and computer operation/procedures, handling and filing all patient records in an organized and efficient manner, placing contact lens orders, processing shipments and properly submitting invoices for payment, accurately operating the POS system, collecting proper payment following, taking pride in the appearance of the store and showing initiative in keeping the displays clean, attractive and organized, informing management of potential safety opportunities, demonstrating safe work practices, complying with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately, performing all pre-examination testing with accuracy and attention to detail, taking the initiative to explain all measurements and answering any questions the patient may have, utilizing clinical and product knowledge, providing coaching and guidance to patients on the care and handling of contact lenses, maintaining and disinfecting contact lens inventory, providing clinical support to the Optometrist as needed.

Basic qualifications include minimum of one-year strong guest service skills (internal/external), high school graduate/GED or equivalent experience, strong communicator and listener to guests and associates, strong basic math skills (addition, subtraction, multiplication, division), strong interpersonal skills (friendly, caring, patient), sales skills, knowledge of store merchandise, familiarity with cash register, computers and calculators. Preferred qualifications include previous experience in guest service, retail or optical.

Pay range: - 25.60. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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