Computer Technician

TO: All IBAA-TEA Members Brockton Public Schools FROM: Dr. Kathleen F. Moran, Assistant Superintendent of Human Resources SUBJECT: Computer Technician- Technology Services Department According to the terms of the contract, the following computer technician position is being advertised. Minimum Qualifications: • At least 3 years' experience in the IT field • Experience in a Microsoft AD environment Preferred Qualifications: • Technical certifications such as A+ N+ • Microsoft certifications such as MCP, MCTS, MTA • Experience with Microsoft Windows 10 and Windows 11 • Experience with a work order entry system and inventory system • Experience with Microsoft SCCM, Intune or other imaging/deployment software Duties and Responsibilities: • Support and maintain the district's computer systems, such as desktops, laptops, and tablets as well as their peripherals. • Support and maintain all AV inventory, such as Interactive boards, document cameras, and sound systems. • Install, diagnose, repair, maintain, and upgrade all hardware and equipment while ensuring optimal performance. • Troubleshoot problem areas in a timely and accurate fashion. • Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance. • Accurately document instances of hardware failure, repair, installation, and removal. • Support development and implementation of new computer projects and new hardware installations. • Report to the Senior Technician of Technology Services. Compensation: According to the Contract Further duties, responsibilities and expectations of this position will be discussed with each applicant at the time of the interview.