The North Face: Assistant Store Manager - Citadel Outlets

Assistant Store ManagerAs the Assistant Store Manager, you will lead, develop, and motivate a team of brand advocates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards.Join the North Face FamilyThe North Face was built on a love for the outdoors and the desire to enable all types of exploration, for all people, from their backyards to the Himalayas. Over the last 50 years we've lived by our "true north," the belief that exploration has the power to change us, to challenge us and to help us see the world from new perspectives. To help ignite a global movement of outdoor exploration, love for the natural world, and an unwavering commitment to protect it, we welcome and encourage new participants to the outdoors. We extend our reach through support of non-profit organizations, establishing programs that connect participants with close-to-home recreation opportunities, and creating a connection with young leaders, inspiring them to explore and conserve.As we enter our sixth decade, we pledge to:Empower exploration and the thrill of the unknown for as many people as possible.Protect the places where we live, play, and operate.Evolve the way we make our products by improving our environmental performance and social responsibility in the supply chain.How You Will Make a DifferenceResponsibilitiesCoach and develop staff to exceed individual and store productivity goals.Promote excellence in customer service by modeling brand specific service standards, monitoring and responding to customer feedback, and ensuring the team is engaging with each customer to create an authentic brand experience.Supervise floor coverage and activities, including opening and closing the store as scheduled.In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies, and procedures.Foster an environment of development and accountability.Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reports.Assist Store Manager in the selection and hiring of qualified candidates.Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies, ensure merchandise on the selling floor is replenished appropriately.Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards, and practices, and company directives.Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.Promotes an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others.What You BringRequired3 or more years of store leadership experience in a fast-paced, highly engaging retail environmentAbility to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidaysEffective communication skills, including both written and verbalProven ability to meet and exceed sales resultsProven ability to meet business goals by driving results through store teamExcellent decision-making ability in a fast-paced environmentDetail orientated and excellent organization skillsProficient computer skills including word processing, spreadsheets, and software programsProven ability in leading the delivery of a high level of customer service in a retail environmentPreferredExperience leading and developing a team of 20 or more associatesExperience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment salesAssociate Degree (AA) or equivalent from two-year college or technical schoolPhysicalOperate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)Standing required for entire work shiftBend, lift, open and move product up to 50 pounds as neededUse ladders for visual merchandising, light adjustments, and window banner placementFree to Be, Inclusion & DiversityAs a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.What's In It for YouWe're in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on "Looking to Join VF?" to learn more.NEVER STOP EXPLORING™Our Parent Company, VF CorporationVF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities, and experiences they cherish through our family of iconic outdoor, active, and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.comWe just have one question. Are you in?Hiring Range: $21.36 USD - $32.04 USD per hourMinimum Start Rate: $23.50 USDIncentive Potential: This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.Benefits at VF Corporation: You can review a general overview of each benefit program offered, including this year's medical plan rates on and by clicking Detailed information on your benefits will be provided during the hiring process.Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.