Collections Specialist

Mustang Cat Collections SpecialistSince 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!Mustang Cat is actively seeking an experienced Collections Specialist to join our Accounts Receivable team. This role is responsible for maintaining assigned accounts and ensuring timely collection of outstanding receivables. If you have a strong background in collections, a sharp eye for detail, and a customer-focused mindset, this is your opportunity to grow with a trusted industry leader.What You'll Do as a Collections Specialist:As a Collections Specialist, you will help drive financial health by managing the collections process, reconciling accounts, and delivering professional service to customers. Your responsibilities will include:Monitor and follow up on collections for past-due accounts receivableConduct monthly reporting with thorough and accurate account notationsPrioritize and escalate collections efforts to meet and exceed department goalsDeliver top-tier customer service during all collections interactionsEnsure timely payments in a high-volume, performance-driven environmentProcess refunds and small balance write-offsReconcile customer accounts as neededCollaborate with the Sales team on collection strategiesSupport additional projects and responsibilities as assignedTop Benefits for Mustang Cat Team Members:Great Work-Life BalanceTuition ReimbursementVast Growth OpportunitiesFull-Time Benefits: Medical, Dental, Vision401(k) with Employer MatchingPaid Vacation, Sick Time & HolidaysOpportunities for OvertimeOn-Site ClinicJob Stability with a well-established companyQualifications:High school diploma or equivalent requiredSolid understanding of accounting principles and accounts receivable processesExceptional written and verbal communication skillsStrong phone presence and professional negotiation skillsDetail-oriented, highly organized, and process-drivenKnowledge of customer lending laws and lien laws preferredExcellent customer service and relationship management skillsIf you're a motivated collections specialist with a passion for accounts receivable, strong communication abilities, and the discipline to manage sensitive financial matters, Mustang Cat wants to hear from you. Apply today and join a team that values precision, professionalism, and service.