Patient Representative - Orthopedics Clinic
Methodist Dallas Medical Center
Job Title
Hours of Work: 40 Days Of Week: Monday through Friday Work Shift:
Job Description
Greets and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.
Job Requirements
High school education or equivalent 2 years in a front office using EMR software Working knowledge of medical terminology and coding
Job Responsibilities
- Greets patients in a prompt, courteous and helpful manner
- Check in patient
- Check out patients
- Review insurance cards
- Collect co-pays
- Ensures a balanced cash drawer
- Inputs any charges into patients accounts
- Create estimate if one does not exist
- Check for referrals attached to appointment (if applicable)
- Schedules any follow up, post op, new problem, procedure and new patient appointments
- Verifies and updates demographic information
- Registers new patients into the system (if a chart does not already exist), and collects all demographic & insurance information
- Answer telephone calls, takes messages and routes to the appropriate team member via telephone encounter
- Maintains a clean and neat work area and reception area
- Ability to cover at other locations within Methodist Orthopedic Specialists
Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:
- Newsweek's America's Most Admired Workplaces 2026
- Glassdoor's Best-Led Companies 2025
- Fortune's Best Workplaces in Health Care 2025
- Great Place to Work Certified 2026-2026
- Glassdoor's Best Places to Work 2025
- TIME's Best Companies for Future Leaders 2025
- Military Friendly Gold Employer 2025
- Newsweek's America's Greatest Workplaces for Mental Well-Being 2025
- Becker's Healthcare Top Places to Work in Healthcare 2025
- Newsweek's Greatest Workplaces 2025
Vacancy posted 1 day ago
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